AR Collection Analyst

  • Competitive
  • Singapore
  • Permanent, Full time
  • FIS Global
  • 29 Apr 17

AR Collection Analyst

Role Overview

We are looking for a highly motivated individual to join the International Collection Team. The successful candidate will be working closely with 2 experienced Collectors based in Singapore. Training in the collection tool (GetPaid) will be provided on site.

Responsibilities include:

  • Running a portfolio of accounts, including the chasing of outstanding debts
  • Ensuring that customers' accounts are accurately and promptly maintained
  • Dealing with queries received from customers and flagging disputes in GetPaid
  • Working with the Business Units to follow up on disputes assigned to them
  • Liaising with the Cash Application Team to resolve cash allocation queries
  • Ad-hoc administrative duties
    This role will provide:

  • An opportunity to acquire and develop cash collection skills
  • An opportunity to work with a multi-lingual team
    Person specifications:

  • Confidence in approaching customers to chase payments
  • Initiative, problem-solving and decision-making ability, critical thinking
  • Self-motivated and excellent team player
  • Target driven
  • Strong organisational and multi-tasking skills
  • Excellent attention to detail and ability to prioritise workload
  • Fluency in one of the following languages desirable: Mandarin
Position Requirements:
  • Excellent communication skills (both written and verbal)
  • Strong knowledge of MS Word and MS Excel
  • IT literate
  • University studies with a Business Studies component (e.g. Accounting)
1 - 3 years working experience within a Collection team