Digital Innovation Prototype Engagement Manager (PEM) Digital Innovation Prototype Engagement Manager  …

Amazon
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Competitive
Amazon
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Competitive
Digital Innovation Prototype Engagement Manager (PEM)
The Prototype Engagement Manager (PEM) collaborates with Prototyping Architects (PA) to qualify and deliver complex multi-week customer engagements as well as ensure a consistent handling of the prototyping results after the engagement has finished. As such, the PEM has the following main responsibilities:
• Proactively identify prototyping opportunities with customers, account teams and BD. Ideally, PEMs dive deep to understand the customer's business as well as their technical architecture to identify opportunities or gaps that require use of emerging services.
• Establish the scope and define a working setup in collaboration with technical as well as business stakeholders of a prototype. This includes work on feasibility studies as well as driving the business aspect of a potential prototyping result. This also includes qualifying engagement to ensure that the investment of an engagement is likely to return a positive business result in the long run for the customer and Amazon.
• Execute prototyping engagements in collaboration with Prototyping architects and the account teams. This execution phase as well as all other phases of prototyping include hands-on technical work with architecture teams, service teams and PAs to develop working, production-scale prototypes with customers. Hence, PEMs have to directly contribute to customer solutions and continuously learn capabilities of existing or new services.
• Capture learnings as well as customer feedback from engagements and drive those learnings into the wider organization to improve services and products. PEMs also participate in awareness campaigns as well as spreading technical as well as procedural know-how derived from their engagements internally as well as other customers.
• Working alongside Prototyping Engineers and Solutions Architecture leadership, support customers in the exploration, ideation, engineering and delivery of leading edge cloud based innovation across an extensive breadth of technologies such as Artificial Intelligence, Machine Learning, Big Data, Analytics, Internet of Things, computer vision and augmented/virtual reality
• Qualify, execute and deliver strategic innovation and prototyping outcomes for a range of customers across a broad range of industries and verticals
• Create, articulate, and position an innovative and compelling vision and value proposition such that customers realize the financial, technological and transformational value of innovating, prototyping and engineering on the AWS platform
• Help customers structure their technical and organizational resources to ensure the maximum benefit can be derived from innovation, prototyping and the adoption of the AWS cloud
• develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology
PEMs identify opportunities for complex on-site engagements with customers and then execute them end-to-end in collaboration with all parts of the organization, particularly the PAs and SAs. The PEM shows aptitude in working with customer business stakeholders of all levels as well as their senior technical staff during the inception as well as the execution of a prototyping engagement without supervision or guidance. As such, the PEM plays a vital interfacing role between the customer and other parts of the organization such as service or marketing teams. Additionally, a PEM should participate in activities around sharing best practices, evangelism, generating technical content etc. to help scale the organization as a whole. This includes authoring presentations, demos, workshops for internal and external use.


Basic Qualifications
• Undergraduate, Masters or Ph.D. in Engineering, Computer Science or other relatable technical discipline
• 7+ years experience in software, hardware or integrated systems design and delivery
• 5+ years of proven experience in delivering highly complex, cross functional, multi-discipline technology or engineering programs
• 3+ years of demonstrable experience using modern agile development and delivery methodologies
• Demonstrable track record of success driving adoption of disruptive technologies across at least 3 diverse industries or verticals
• Strong verbal and written communications skills.

Preferred Qualifications
• Undergraduate, Masters or Ph.D. in Engineering, Computer Science or other relatable technical discipline
• 7+ years experience in software, hardware or integrated systems design and delivery
• 5+ years of proven experience in delivering highly complex, cross functional, multi-discipline technology or engineering programs
• 3+ years of demonstrable experience using modern agile development and delivery methodologies
• Demonstrable track record of success driving adoption of disruptive technologies across at least 3 diverse industries or verticals
• Strong verbal and written communications skills.
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