Adviser Service Manager Adviser Service Manager …

AustralianSuper
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
AustralianSuper
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
AustralianSuper
Adviser Service Manager
  • Rewarding and collaborative culture
  • Full-time role with flexible work arrangements possible
  • Resilience, ownership & desire to help essential
AustralianSuper is Australia's largest super fund and is for all Australians and businesses. We put members first in everything we do with the goal of helping to create the best possible retirement outcome.
Here's where you come in...
To support the growth of AustralianSuper we are seeking an Adviser Service Manager who will be responsible for providing phone and email based administration and operational support services to approved external financial advisers and licensees.
In conjunction with the distribution team you will implement servicing plans for registered advisers in order to enhance their experience with the Fund. You will contribute to continuous process improvement within the team.
You will resolve a high volume of queries from our adviser network to a high standard and support training and education on our products. You will develop and maintain excellent relationships with key stakeholders to ensure all financial planning transactions are completed seamlessly and identify opportunities help more members receive great advice.
You'll need...
  • Strong background in client services with expert knowledge of the insurance and superannuation industry.
  • Excellent communication skills and the ability to build rapport quickly.
  • Passionate about providing excellent retirement outcomes for our members and a deep understanding of ethical practice and compliance requirements.
  • RG146 and a Diploma of Financial (Units 1-4) ideally
What's next...
We believe embracing diversity in thought and perspective helps introduce new and better ways of doing business, delivering better outcomes for our members. Aboriginal and Torres Strait Islander people are encouraged to apply.
If you would like the opportunity to work in a challenging, growing and rapidly evolving environment to deliver outstanding results that benefit members, please apply now!
Agencies please note: this vacancy is being managed directly by AustralianSuper's Recruitment team. We will contact our preferred agency partners should we require additional support. Thank you.
Company Overview

AustralianSuper is for all Australians and businesses; we put members first in everything we do with the goal of helping to create the best possible retirement outcome. More than 2 million members trust us to invest more than $170 billion on their behalf.

We are committed to the recruitment, development and support of a diverse workforce into a high performing environment which embraces diversity in all its forms and is a place where you can be you.

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