BA Manager

  • Competitive
  • Sydney, New South Wales, Australia Sydney New South Wales AU
  • Contract, Full time
  • Morgan McKinley Australia
  • 26 Sep 18 2018-09-26

BA Manager

A BA Manager is required lead and manage a team of Business Analysts supporting several Operational Process Design Projects within their Business Banking division.

A BA Manager is required lead and manage a team of Business Analysts supporting several Operational Process Design Projects for a Financial Services client within their Business Banking division.

Key Responsibilities:

  • Ensuring the accuracy of the Standard Operating Procedures (SOPs) used by the processing teams
  • Effectively leading a team of Process BAs who make changes to the SOPs as incidents demand or through continuous improvement activities
  • Working with teams to support identification and implementation of changes to improve processes
  • Working with the Customer Transition teams to ensure changes are well communicated and understood by the impacted teams
  • Ensuring to maintain effective working relationships with other BAU teams

Key Experience:
  • Experience in managing and coaching people in a busy operations type environment (or similar)
  • Ability to think creatively and to problem solve, develop solutions and share outcomes
  • Experience working in an agile environment
  • Ability to lead change and deliver business results
  • Ability to think analytically and use data and insights to make decisions

Morgan McKinley is acting as an Employment Business in relation to this vacancy.