Operational Risk Manager Operational Risk Manager …

in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Operational Risk Manager
The Consumer Operations Operational Risk Manager will assist the business in delivering Citi's operational risk framework and maintaining a strong control focus. In this role, you will contribute to the overall governance and risk and control reporting across Consumer Operations and its Control framework including the Annual Risk Assessment process, process review testing programs and consolidated incident reporting and monitoring of corrective action plans. 
You will be responsible for continuously enhancing Consumer Operations controls through:
  • Risk Identification, Analysis, Management and reporting
  • Providing risk and control subject matter expertise to the Consumer Operations business in managing risks 
  • Consumer Operations Incident escalation and reporting
  • Coordination of corrective action plans and reporting
  • Assisting with process reviews to ensure business unit compliance to policies and procedures
  • Assist coordination of Internal Audits, Reviews and Regulatory Examination Management
  • Effective communication with business partners
  • Production of central risk reporting and governance frameworks across Consumer Operations
Key Skills and Experiences Required:
  • Bachelor's degree; preferably be professionally qualified or have relevant tertiary education
  • At least 5 years of internal audit/compliance/risk background gained in consumer banking
  • Strong understanding of operational risk, process and controls concepts, including risk identification, monitoring frameworks and methodologies
  • Adaptable to change and constantly seek opportunities to improve process and controls
  • Strong stakeholder management
  • Excellent written and verbal communication skills
  • Ability to work autonomously
  • Sound background in retail banking, experience in dealing with auditors or regulators and display an understanding of regulatory obligations surrounding consumer banking products
Diversity Summary:
When you work at Citi, you'll be working for an organization that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment.
Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy .
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - AU------------------------------------------------------
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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