Tech Assist ( Desktop Support) Tech Assist ( Desktop Support) …

Macquarie Group
in Sydney, New South Wales, Australia
Contract, Full time
Be the first to apply
Competitive
Macquarie Group
in Sydney, New South Wales, Australia
Contract, Full time
Be the first to apply
Competitive
Macquarie Group
Tech Assist ( Desktop Support)
CREATE YOUR OWN PATH

Bring your energetic approach to customer service and join our Technology team as an IT Tech Assist member.

This customer facing role will require you to utilise your prior experience in both Helpdesk and Desktop Support. You will also be providing support at a walk-up and remote based Service Desk function for technology-based queries, as well as providing local Hardware support for our various businesses based locally.

This is a great opportunity for you to develop your skills and move into other roles in the future.

As well as a general IT help and information point, the walk-up Service Desk is used to provide local technology training and as a hub to provide loan equipment, a repair service, and promotion of IT products.

As a first point of contact for all staff who require help or information regarding Technology within Macquarie, you will have an immediate impact on the service to the business and be the face of technology. You will bring your excellent communication skills, enabling you to assist VIP's over the phone, and you will be able to think on your feet, have a flexible and easy-going manner, the ability to multi-task and prioritise, as well as work effectively with minimal supervision.

As a customer facing team, we are motivated to continually improve our services and are passionate about creating an outstanding customer experience.

It is desirable for you to have:
  • completed external study in a PC/IT related course
  • previous experience in a Help Desk/Desktop Support role.

If this sounds like you, and you're ready to take the next step in your career, please apply online now.

Find out more about Macquarie careers at www.macquarie.com/careers

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, Brand & Marketing and the Macquarie Group Foundation.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.

Advertised: 24 Sep 2019 AUS Eastern Standard Time
Applications close:

Company Overview

The best investment you can make is in yourself.

Whether you’re looking to take on a new project; progress within your division; explore an opportunity in a different team; or relocate globallyat Macquarie, you can choose a career route that’s as unique as you are.

We’re a diversified financial group providing clients with asset management and finance, banking, advisory and risk and capital solutions across debt, equity and commodities.

To find out more about a career at Macquarie, visit www.macquarie.com/careers.

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