Interaction Designer (12 Month Contract)
About Interaction Design at RBC
Our goal is to become our industry's leader in exceptional digital experiences. To get there, we're putting strategy, research, design principles, and technical innovation at the centre of everything we do.
But we need exceptional digital professionals to bring our process to life. Maybe you're that sort of person.
As a member of our team, you'll work with a close-knit and collaborative group of designers, researchers, and strategists, moving easily between big ideas and the little details that make them real.
You'll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise. What will you do?
We want every point of contact with our RBC clients to feel important to them. That's where you come in. Interaction designers shape the experiences we create through each of our digital products.
As a member of our team you'll be comfortable within agile team environments and an iterative process, you'll be collaborating with interdisciplinary team members and stakeholders as you analyze, design and convey your mobile and responsive design vision. A natural problem solver, communicator and facilitator, you'll be involved in every step of the process from idea generation to implementation. What you would work on Interaction Design Strategy
Interaction Artifact Creation
- Provide guidance to team members with advice that improves their capabilities and brings about growth and development
- Understand user interface patterns and behaviours, and use that understanding to drive user comprehension, and improve task performance
- Use visualizations and interactions to support analytic thinking with large data sets
- Lead simple interaction design projects / group tasks
- Accurately estimate activities and timing and contribute to planning
- Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams
- Act as the interaction design subject-matter expert for the product design team
- Facilitate ideation sessions and collaborative work activities
- Build relationships with stakeholders and across teams
Research and Testing
- Use a comprehensive understanding of interaction design theory, research data and best practices to inform design decisions
- Design artifacts of high complexity to communicate task flows, touchpoints, behaviours, and the exchange of information
- Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas.
- Create complex prototypes to provide delivery specifications for development
- Create complex user flows and experience for inter-related complex flows
- Ensure navigation and interactions meet specified accessibility requirements appropriate to context
- Present interaction design work to more senior stakeholders
What do you need to succeed? Must-have
- Facilitate usability testing
- Actively contribute in user research discussions
- Participate in or initiate research activities
- Research interaction design strategies in the financial services sector and perform competitive audits pertinent to specific design or business goals
- Perform pattern, micro-interaction and component design audits where appropriate
Nice to have
- BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
- A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms
- Experience in an applied research setting including experience integrating user research into product designs and design practices
- Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions
- Demonstrated expertise with design, prototyping, and research tools such as Sketch and Axure RP, InVision, UserTesting.com
- MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field
- Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
- Appreciation for the potential of 'design thinking'
- Experience working within a large organization and within an agile environment