Manager, Change Management Manager, Change Management …

Standard Chartered Bank
in Shanghai, Shanghai Shi, China
Permanent, Full time
Be the first to apply
Standard Chartered Bank
in Shanghai, Shanghai Shi, China
Permanent, Full time
Be the first to apply
Standard Chartered Bank
Manager, Change Management
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Scope of Role:

Be responsible for analyzing the development requirements and requests from Business, Functions & Ops, assessing the impact of changes and providing solutioning, throughout the e2e change delivery.
Play a role to support BAU functions, perform feasibility study, investigation & reconciliation, identify solutions & conduct fixes for production problems, whenever necessary.

Key Responsibilities/Challenges:
  • To analyse and assess the business product / process and function / regulatory reporting requirements from Business, Functions & Ops, in terms of request integrity, target operating model and gap / impact analysis etc.
  • To provide and document functional / regulatory reporting solutioning to Business, Functions & Ops regardless of auto, semi-auto or manual approaches.
  • To assist respective function Ops / business line in getting the target operational procedure in place for every change delivery, with focus on process integrity and quality control.
  • To ensure proactive and adequate engagement with project manager, system functionality business analyst and developer throughout project / change implementation.
  • To guide user acceptance testing (UAT) and user verification testing (UVT), defining testing scenario / requirement and clarifying solutioning.
  • To support continuous operational process / regulatory reporting process revamp & improvement, mainly from functionality, data mapping and reporting rule perspectives.
  • To ensure awareness and full compliance with Group policies and standards, local laws and regulations.
  • To support Head, Programme and Change Management to drive functional focuses and to ensure good collaboration with project manager & PMO within team, and colleagues in branch, GBS and Group.
Qualifications & Skills
  • Experienced in Banking field, especially at the Operations area, with proven track record in transaction processing management and in Project Management.
  • Strong analytical and problem-solving skills with solutioning.
  • Good command of spoken and written Chinese and English.
  • Good communication skills and stakeholder management.
  • Able to handle multi-tasks, manage time effectively and perform under pressure.
  • Able to work at flexible hours and travel

Apply now to join the Bank for those with big career ambitions.