Online & Mobile Banking L3 Support Online & Mobile Banking L3 Support …

Standard Chartered Bank
in Tianjin, Tianjin Shi, China
Permanent, Full time
Be the first to apply
Standard Chartered Bank
in Tianjin, Tianjin Shi, China
Permanent, Full time
Be the first to apply
Standard Chartered Bank
Online & Mobile Banking L3 Support
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
  • Work with Development team on resolving production support issues
  • Follow up all production problems
  • Take preventive measure to prevent severity incidents
  • Perform production support activities by providing issue analysis and resolution within the specified SLA, depending on the severity of the issue.
  • Develop tools for debugging and troubleshooting
  • Perform root cause analysis of incidents
  • Coordinate with IT Service Centre for resolution of issues
  • Manage incident data in Remedy
  • Participate in new projects/application reviews

Our Ideal Candidate

Required Technical Skills
  • Excellent in communicating and presenting technology topics
  • Java
  • API
  • Micro Services
  • Enterprise Integration Patterns and frameworks
  • Devops & Automation
    • Software version management - GIT
    • Auto testing, Auto Building, Auto Deployment;
    • Build Systems - Maven, Gradle
    • Continuous Integration - Jenkins, Sonar
    • Continuous deployment
  • Linux - Shell and Python scripting
  • Advanced Javascript, HTML and CSS
  • iOS and Android native
Desirable Skills
  • Apache Camel, Apache CXF, Active MQ
  • Spring Framework stack - Spring Web MVC, Spring Batch, Spring Integration, Spring Boot;
  • Performance engineering of Java applications
  • DevOps - Tools and Techniques
  • Proxy, Reverse-Proxy and Content Delivery Networks (CDN)
  • Single-page applications
  • Docker & K8S
  • Product design skills & Marketing skills

Apply now to join the Bank for those with big career ambitions.