Specialist - Wealth Settlements Specialist - Wealth Settlements …

Standard Chartered Bank
in Tianjin, Tianjin Shi, China
Permanent, Full time
Be the first to apply
Competitive
Standard Chartered Bank
in Tianjin, Tianjin Shi, China
Permanent, Full time
Be the first to apply
Competitive
Standard Chartered Bank
Specialist - Wealth Settlements
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


Job Purpose

Responsible for management of Wealth Settlements team . Including responsible for whole team's control and support on BAU transactions

The Role Responsibilities
  • Participate in the setting of objectives, ILDP, establishing performance goals, and monitoring overall team performance.
  • Ensure BAU cases processed strictly follow DOI& Policy and meet SLA requirement.
  • Ensuring staff are adequately trained for the processing role.
  • Maintain constant communication with stakeholders and ensure KPIs/SLAs are reported and shared during monthly reviews
  • Ensure to report department head all irregular issues and potential risks promptly.
  • Continuously improve efficiency and effectiveness by working with relevant parties, identifying areas for process improvements and enhancing customer experience.
  • Ensuring effective management on risk, cost and attrition.
  • Prepare Department Management with all required management reports for the team.
  • Properly arrange team resource, support with HK/CN business if senior management required.
  • Follow the code of conduct strictly, and ensure team to comply with all applicable money laundering prevention procedures .

Apply now to join the Bank for those with big career ambitions.
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