Senior Consultant - Retail banking Senior Consultant - Retail banking …

Chappuis Halder & CIE
in Paris, Ile-de-France, France
Permanent, Full time
Last application, 13 Sep 19
Chappuis Halder & CIE
in Paris, Ile-de-France, France
Permanent, Full time
Last application, 13 Sep 19
Chappuis Halder & Co (CH&Co) is a global consulting firm dedicated to the financial services industry. We offer advisory and expertise to Retail & Private banks, Corporate and Investment banks and Insurance companies about both their businesses and functions. CH&Co is known for its experience and research regarding digital transformation, finance and risk management as well as business processes and operational efficiency.

While it origins in France and Switzerland, our firm has grown in less than 10 years to a size of 200 professionals of 16 different nationalities. CH&Co is now a globally represented team with offices in Europe (100 consultants in Paris, London and Geneva), in Asia (50 consultants in Singapore, Hong Kong and Tokyo) and North-America (50 consultants in New York and Montreal). Global panorama of our industry, benchmark of the best innovations, support of our clients on all their markets, knowledge community and team mobility:  as CH&Co consultant, you will have an international DNA.

To support its strong growth, CH&Co is looking to hire Consultants and Senior Consultants for the Retail Banking community of its Paris office:

Key Roles & Responsibilities

As consultant or senior consultant, you will participate in delivering value to our clients around our three main offerings:

Business Development & Innovation

  • Creation of new activities and products (digital bank, fee-based services, Fintechs)
  • Evolution of sales and multi-channel distribution models (mobile, branches, partnerships)
  • Redesign customer experience (digital UX, relationship models, customer journey)
  • Commercial dynamics (test & learn, quantitative marketing, professional customer base)

Business & Operations transformation

  • Digitalization of banking activities, especially payment and credit
  • Integration of a client-centric operational approach
  • Optimization of operational performance (lean management, reengineering) and set up of new models (outsourcing, shared services centers)
  • Target operating model definition and transformation plan

Risk & Finance

  • Performance and value based management (cost optimization, KPI, budget)
  • Risk management and control, scarce resources allocation (capital, liquidity)
  • Risk modelization, review and validation
  • Support organizations adapt to regulatory framework evolution

At CH&Co, we value state of the art expertise on retail banking business models, Digital, Regulatory or Global Research Analytics. Conferences, fundamental research, market watch on our digital lab, marketing & communication, talent management, training: the choice is yours.

We consider our consultant’s expertise and well-being as our priorities: everything is in place to better support you in your journey with us. Talent management and mentoring help us build a tailor-made experience for each of our consultants from induction and consulting skills learning toward grade change and people management until you are ready to become one of our partners.


  • You have a strong academic background and you graduated from a top business school, engineering school or equivalent university
  • You have a first successful experience of 2 - 5 years in consulting or in the industry, at Fintech or banks
  • You ideally have a track record in one or several of the following fields:
    • Fintech and digital strategy in retail financial services
    • Mobile banking in Multi-channel distribution model
    • Bank marketing (new products, big data)
    • Payments or Consumer credit innovation
    • Industrialization (simplification, low cost models, off shoring)
    • Finance control and compliance
    • Performance management
  • You are fluent in English and French and have good analytical and conceptual skills
  • You are pro-active, creative and have strong interpersonal communication aptitudes
  • You are rigorous, enthusiastic and mobile

Join the adventure

You want to join a successful entrepreneurial consulting firm and actively team up on missions that have a real impact on financial services industry? You want to join our crew of passionate people who invest in expertise and R&D, share experience among communities, network at our monthly meetings or client events? You want to join the adventure? Meet us at  and send your application to