Team Lead Service Delivery (m/f/x)Division Payment & Risk Team Lead Service Delivery (m/f/x)Division Payment  …

Wirecard Bank AG
in Aschheim, Bayern, Germany
Permanent, Full time
Be the first to apply
Wirecard Bank AG
in Aschheim, Bayern, Germany
Permanent, Full time
Be the first to apply
Team Lead Service Delivery (m/f/x)Division Payment & Risk
Your tasks
  • Responsible for the maintenance, monitoring and development of the current and future performance of the team
  • Organize people and resources towards the effective and efficient pursuit of objectives and promote commitment to a clear strategy
  • Coach and mentor the team members, promoting improvement in their professional skills
  • Co-operate with other teams in Wirecard to identify, track and follow up on common topics, issues and priorities
  • Pro-actively introduce, promote and implement SRE and DevOps best practices, building tools and processes that allow the team to provide impeccable services
  • Be responsible for OCD, vacations, absence replacements and training planning
  • Compose operational reports with the team KPIs to the higher management

Your profile
  • University degree or educational equivalent in computer science or information technology field, or several years of equivalent work experience
  • Experience in leading small to medium sized multinational teams
  • Ability to resolve problems and conflicts, ability to motivate team members
  • Experience in the automation (Rundeck), configuration (Puppet, Ansible), monitoring and alerting (ELK Stack, Appdynamics, Nagois, xMatters), ChatOps (Slack, Hubot) tools, and scripting languages (Phyton, Ruby, Shell)
  • Experience in supporting highly available production systems (HA setup, Production deployments and support best practices, Production systems monitoring)
  • Ability to work effectively in a technically complex and agile environment with multi-tier application architectures
  • Organized and detail-oriented personality, accompanied with strong analytical and decision making abilities on Go/No-Go scenarios
  • Excellent verbal and written communication skills in English

This is what we offer
  • Challenging and diverse tasks with scope for introducing your own ideas and experience
  • An excellent working atmosphere in a highly-motivated and successful team with an international company culture
  • Further professional and personal development at one of the world's leading providers of payment processing
  • An attractive salary as well as long-term prospects and a chance for promotion in a successful company that is growing strongly
  • A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events

Become part of our success story. Become part of a highly qualified team, united by a vision: to make payment happen.
Have we awakened your interest? If so, please use our short online form to send us your application.