AVP, Data governance and data quality

Responsibilities

Data Quality:

•  Ensure the client referential data are enrolled in the information system by adhering strictly to the existing operating procedures
• Act as the control tower to analyze reconciliation breaks and co-ordinate with various teams to ensure that the breaks are resolved in a timely manner
• Perform regular reconciliations on the client accounts records against the group’s risk and KYC records
• Remediate reconciliation breaks in close co-ordination with multiple internal teams
• Where system enhancements are required to improve the quality of the data in the information flow among multiple systems, submit requests to the IT development team and follow-up progress until delivery of enhancements
• Lead Data Quality forums in connection with Finance and IT stakeholders
• Continuously propose areas of improvement in the data quality stream and oversee their implementation in all the regional sites
• Support the business in the day to day enquiries by providing expert advice and quality data on the client referential perimeter
• Support the extension of the team in smaller sites in the region by providing clear procedures on the maintenance of client referential data to achieve optimum data quality
• Ensure the team’s procedures and controls are consistently adhered to within the team via periodic review
• Participate in and lead regional and global projects/initiatives and ensuring that the local requirements are taken into account
• Assist the regional sites and to provide guidance on processes and controls on data quality management
• Ensure open communication among all the sites by enabling frequent bilateral flow of information
• Escalate to the team’s manager whenever appropriate to seek for advice and solutions

Client Referential Activities:

• Assist on activities pertaining to signature verification, authorized signatories updates, client and account maintenance inclusive of static data analysis and continuous review and improvement on existing processes with a high awareness of risk
• Ensure requests are processed within defined turnaround times, highlight and escalate blocking points to internal stakeholders
• Acts as communication bridge between internal clients including relationship managers, customer service department, legal, compliance, IT, KYC Operations teams
• Follow up on remediation plans for cleaning up existing data recorded in applications
• Assist the regional head in executing ad-hoc controls, process improvement, and project initiatives
• Assist in regulatory reporting related requests, including data extraction and analysis
• Produce KPI reports on the team’s activities and regular controls for management reporting, and follow-up with relevant counterparts to improve on areas where the KPI reports reveal deficiency/inefficiency in our process
• Provide administrative support on client and account maintenance, strictly adhering to internal policies, guidelines and turnaround time. Handle physical documentation review, including storage, record keeping and archival
• Work collaboratively and closely with internal departments to facilitate client and account data processing and monitoring

Requirements:

• Degree holder or equivalent
• Sound knowledge in AML/KYC/Due Diligence
• 5-7+ years of experience in managing a production environment
• Prior exposure to the financial services industry highly preferred
• Proficiency in Adobe PDF, MS Excel, Word and Powerpoint
• Excellent communication skills in English and Cantonese.