Discover your dream Career
For Recruiters
Hang Seng Bank Limited

Assistant Client Service Manager (Enhanced Due Diligence) - Private Banking Department - Hang Seng Bank (HK)

Hang Seng Bank Limited Hong Kong
Posted 4 days ago In-Office Job Permanent Competitive
Job description
A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Private Banking and Trust Services - Private Banking Department

We are currently seeking a high caliber professional to join our department as Assistant Client Service Manager (Enhanced Due Diligence).

Principal Responsibilities
  • Perform Enhanced Due Diligence (EDD) profile review for Private Banking customers (personal and entity clients) during account opening or regular review
  • Engage in collecting detailed customer information and validating supporting document for updating clients' EDD profile and bank record
  • Collaborate with frontline, operation and control teams to complete EDD profile at quality and up to Bank standard
  • As gatekeeper to ensure each profile review and approval is completed within specified timelines
Requirements
  • University degree in a related discipline or other relevant qualifications
  • Minimum 3 years' retail banking/ private banking experience, preferably with exposure to EDD process, retail banking/ private banking business and knowledge of related regulatory requirements and guidelines
  • Strong attentiveness to detail, compliance and control orientation
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Good communication and interpersonal skills, with sound knowledge of application software such as MS Excel
  • Proficiency in both English and Chinese
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job ID  0000K8LC
ABOUT COMPANY
Hong Kong
Retail Banking
Hang Seng is dedicated to providing excellent service. Our team members play a vital role in delivering top-notch products and services to our custome...
More Jobs From Hang Seng Bank Limited
Hang Seng Bank Limited
Senior Relationship Manager - Private Banking and Trust Services - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
1 day ago Full time Competitive
Hang Seng Bank Limited
Assistant Sustainability Manager - Hang Seng Investment Management Limited - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
3 days ago Full time Competitive
Hang Seng Bank Limited
Assistant Index Review Manager - Hang Seng Indexes - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
1 day ago Full time Competitive
Hang Seng Bank Limited
Assistant Consumer Assets Marketing Manager - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
1 day ago Full time Competitive
Hang Seng Bank Limited
Assistant Insurance Proposition and Product Marketing Manager - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
8 hours ago Full time Competitive
Hang Seng Bank Limited
Relationship Service Manager - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
2 days ago Full time Competitive
Hang Seng Bank Limited
Assistant Business Planning Manager - Digital Banking - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
5 days ago Full time Competitive
Hang Seng Bank Limited
Assistant Portfolio Manager - Business Banking, Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
5 days ago Full time Competitive

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
Recommended Jobs
China CITIC Bank International Limited
Manager / Senior Manager, Customer Due Diligence
China CITIC Bank International Limited
Hong Kong
BDO Financial Services Limited
KYC/CDD Specialist (Corporate Banking)
BDO Financial Services Limited
Hong Kong
China CITIC Bank International Limited
Senior Relationship Associate (Private Banking / CITICdiamond)
China CITIC Bank International Limited
Hong Kong