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Assistant Customer Service Manager

DBS Bank (Hong Kong) Limited
Hong Kong
Posted 5 days ago Permanent Competitive
See job description for details
Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities
  • Assist Customer Service Manager to oversee the customer service and counter operations of the branch
  • Manage the overall staff and branch administration, ensure staff adherence to the internal and external regulatory requirements
Requirements
  • Post secondary or above
  • Minimum 3 years' relevant experience in branch operations, of which 1-2 years at managerial level
  • Sound knowledge of branch operations and banking related ordinances
  • Strong communication and leadership skills with high problem solving capability
  • Customer-oriented with good interpersonal skill
  • HKIB Certified Banker preferred
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.
Job ID  WD43839
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