Discover your dream Career
For Recruiters
Hang Seng Bank Limited

Assistant Digital Product Manager - Insurance / Retail Banking Product - Hang Seng Bank (HK)

Hang Seng Bank Limited Hong Kong
Posted 1 day ago Hybrid Job Permanent Competitive
Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Digital Banking
Well recognized in industry with 'Best Mobile Banking Service Award' in The Asian Banker Hong Kong Awards 2022 and 'Outstanding Digital Banking Service' in the Capital Outstanding eCommerce Awards 2021/22, Hang Seng Bank's acclaimed mobile app and creative digital capabilities continues to innovate and provide trusted banking, investment and wealth management services, taking care of individual's financial needs anytime, anywhere.

Join our Digital Banking Team, be part of the WPB transformation to accelerate in today's digitalized financial services ecosystem. Together, we'd champion innovative, seamless, convenient, best-in-class and hyper-personalized experience as well as customer-centric journey to over half of the Hong Kong adult population.

We are seeking high calibers to join our team as Assistant Digital Product Manager - Ins urance / Retail Banking Product .

Principle Responsibilities
  • Accountable for business requirements preparation for respective digital insurance / retail banking products' project delivery
  • Prepare user stories and groom the product backlogs in the project team
  • Support Team Head and respective Business Units on deployment of the business strategy that positions Digital as an increasing driver of revenue and business improvement
  • As a key team members in managing the development of digital products under respective business disciplines so as to drive digital conversion / sales via transactional platform according to prioritization
  • Ensuring digital deliverables meet expected business requirements and are fit for purpose to release to customers by supporting in-sprint, pre-release UAT and live test
  • Facilitating the collaboration with specialists across digital disciplines such as UI UX Design, Engineering, Solution Architecture and Quality assurance across sprints
  • Producing and optimising content of specific product across Mobile, Internet Banking, Public Website, Digital Messaging to improve online experiences and generate income
  • Assist Team Head to continuously enhance user experience of digital platforms of specific products and collaborate closely with business stakeholders, IT and project team
  • Apply data, metrics and test results from customer reactions to tailor design, content, digital marketing and customer interactions to improve customer response thus business conversion
Requirements
  • Strong analytical and problem solving skills, attention to detail and able to comprehend complicated business dynamics
  • University degree, relevant qualifications in Technology, Finance, ecommerce etc. is preferred
  • At least 2 years of product management / project management / business analyst relevant experience in driving online sales and/or digital project delivery, preferably with exposure to banking or financial sector
  • Strong communication skills, both written and verbal, to explain complex or technical issues
  • Good understanding of User Centred Design and Agile project methodology, frameworks and best practices
  • Open-minded and self-motivated with good project management, interpersonal, collaboration skill and strong sense of responsibility
  • Proficiency in both English and Chinese
  • Experience of project management tools such as JIRA, Confluence for day-to-day communications within the team
  • Experience of analytic tools like Adobe Analytics, Google Analytics, etc. is preferred
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

#LI-HASE

Job ID  0000K6UE
ABOUT COMPANY
Hong Kong
Retail Banking
Hang Seng is dedicated to providing excellent service. Our team members play a vital role in delivering top-notch products and services to our custome...
More Jobs From Hang Seng Bank Limited
Hang Seng Bank Limited
Assistant Insurance Proposition and Product Marketing Manager - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
2 days ago Full time Competitive
Hang Seng Bank Limited
Assistant Digital Platform Manager - Omni Channel and Open Banking - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
3 days ago Full time Competitive
Hang Seng Bank Limited
Product Risk Manager - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
5 days ago Full time Competitive
Hang Seng Bank Limited
Business Risk and Control Manager - Digital Banking - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
4 days ago Full time Competitive
Hang Seng Bank Limited
Senior Digital Platform Manager - Secure Access - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
5 days ago Full time Competitive
Hang Seng Bank Limited
Head of Deposit Products & Portfolio Management - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
3 days ago Full time Competitive
Hang Seng Bank Limited
Assistant Manager, Wealth Management Marketing - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
2 hours ago Full time Competitive
Hang Seng Bank Limited
Mobile Insurance Sales - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
1 day ago Full time Competitive
Hang Seng Bank Limited
Digital Branch Service Executive – Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong
5 days ago Full time Competitive

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
Recommended Jobs