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Assistant Fraud Mitigation Manager (Banking Fraud) - Hang Seng Bank (HK)

Hang Seng Bank Limited Hong Kong
Posted 4 days ago Hybrid Permanent Competitive
Job description
A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
WPB Chief of Staff
We are currently seeking a high caliber professional to join our department as Assistant Fraud Mitigation Manager .
Principal responsibilities
  • Assist senior fraud management manager to promote and optimize banking fraud transaction monitoring and banking fraud management work and offer overall coordination in all lending fraud related branch incidents
  • Understand current and future banking fraud risk exposure and able to apply different controls to mitigate the risk
  • Clearly articulate the strength and weakness of existing controls, propose and liase with appropriate functions for improvement
  • Ensure all assigned tasks are delivered with quality and on time and meet with both group policies and HKMA requirement
  • Support new business initiatives by assessing the fraud risk exposure and coordinate with relevant functions to design appropriate controls
  • Monitor existing fraud controls and escalate to management any deficiencies
  • Assist business to manage incident and customer issue; study and feedback the deficiency to senior management
Requirements
  • Degree in a related discipline OR other relevant qualifications
  • Minimum 3 years' banking experience, preferably with exposure to retail banking business and knowledge of related regulatory requirements and internal guidelines
  • With knowledge of fraud risk management, criminal investigation experience, good analytical skill and fraud control operational procedures.
  • Good communication and interpersonal skills
  • Proficiency in both English and Chinese
  • Agile methodologies or experience working in a fast paced risk management environment
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job ID  0000IRQV
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