Assistant Manager - UX Research (Qualitative) Assistant Manager - UX Research (Qualitative) …

Hays Information Technology Hong Kong
in Hong Kong
Permanent, Full time
Be the first to apply
Negotiable
Hays Information Technology Hong Kong
in Hong Kong
Permanent, Full time
Be the first to apply
Negotiable
Hays Information Technology Hong Kong
Looking for a person with 3+ years of UX Research/ Qualitative experience, financial background is a plus.

Looking for a person with 3+ years of UX Research/ Qualitative experience, financial background is a plus.

Your new role

  • Collaborate with different product managers and project teams in understanding their needs, make suitable recommendation and design research plans to align with overall product strategy
  • Conduct different types of research, workshops, interviews and usability testing for different products during all phases of design
  • Manage all research preparations including recruitment, screening of participants and scheduling of sessions; manage external research vendors for larger scale projects
  • Conduct user interviews, workshops and usability testing, interpret and synthesize data
  • Analyse data and key learning to develop actionable recommendations to key stakeholders
  • Present and communicate research analysis clearly and be able to present to key stakeholders effectively
  • Able to sell, support, explain, and simply present usability approach and research to various audience types from sophisticated design experts to non-designers
  • Collaborate closely with other teams to ensure relevant data/insights are incorporated
  • Advocate the benefit of user centered design approach to the wider organisation


What you'll need to succeed

  • 3 years of experience working in research and UX related industries
  • Ability to solve complex design research challenges.
  • Have working knowledge on different types of research methodologies, both quantitative and qualitative
  • Hands on experience in all aspects of design research, including recruitment, scheduling and logistics; understanding protocol; moderation skills; analysis; research deliverables and presentation of deliverables
  • Ability to communicate effectively with colleagues, stakeholders and vendors, previous experience in research vendor management is a plus
  • Ability to deliver results on time and within budget
  • Open to explore different types of research methodologies; flexible in approaches to see opportunities for design research
  • Ability to work with multiple parties both internal and external to the bank
  • Be able to advocate customer-centric approaches within the bank
  • Comfortable with ambiguity yet be able to work through uncertainty
  • Strong strategic, analytical, and problem-solving skills
  • Strong verbal and written communication skills with the ability to influence the design team, stakeholders, product managers and others.
  • Proven collaborative and teamwork skills
  • Strong project management skills and be able to work under pressure
  • Passionate about UX design and putting user first
  • Understand UX basics such as personas, user journeys and flows, wireframing and conducting usability studies,
  • Working Knowledge in using design and prototyping tools, such as Sketch, InVision, Flinto
  • Have the drive the change the status quo
  • Last but not least, curious about people


What you need to do now

If you're interested in this role, click "apply now" or for more information and a confidential discussion this role or to find out more about IT and Digital opportunities contact Carina Choi at +852-2230-7437 or Carina.Choi@hays.com.hk Follow Hays for the most up-to-date career advice and insights on the world of work: https://www.linkedin.com/company/hays

Company Overview

We are Hays, the leading global experts in qualified, professional and skilled recruitment. The 11,000 people we employ around the world partner with clients and candidates to power the world of work.
Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. Last year we placed 77,000 people in permanent jobs and 244,000 people into temporary roles.

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