Assistant Manager, Card Product Management

Responsibilities

• Assist to formulate and implement business programs for acquisition and portfolio to achieve target.  
• Manage the customer journey and its logistics as well as monitoring program performance.
• Develop card value proposition to maintain best-in-class service in target segments.
• Work closely with stakeholders to maximize efficiency and solicit the end-to-end process flow and maintain respective marketing collaterals.
• Understand product system structure and behaviour. Collaborate and support system change adherence to  project schedule and quality deliverables, particularly per regulatory and Card Association’s requirements
• Collaborate with Contact Centre to handle customers’ enquiries and complaints.
• Monitor the product and campaign performance to grow revenue.
• Collaborate with technical team for driving project, system change, UAT and health check in order comply regulatory requirements and Group’s initiatives

Requirements

• University degree in business or related disciplines
• Minimum 3 years of experience in retail banking, preferably in credit card or banking product
• Good communication and interpersonal skills and proficiency in MS Office Application
• Detailed-minded and result-oriented