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Assistant Manager, Financial Lines, Claims

QBE Insurance Hong Kong
Posted 5 days ago Permanent Competitive
Primary Details
Time Type: Full time

Worker Type: Employee

Primary Responsibilities
  • Support the implementation of claims management strategies and objectives for the region / branch
  • Maintain current knowledge of insurance guidelines and policy changes and modifications to approve claims within appropriate authority levels
  • Contribute to the refinement of processes and procedures to improve Claims systems and procedures
  • Maintain good client relationships with the insured, agents, service providers and the general public
  • Respond to client requests in accordance with service standards
  • Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out
  • Ensure recoverable amounts are assessed and effectively followed up and approving significant claims within written authority levels
  • Ensure legitimate claims are paid in accordance with policy conditions by providing technical expertise and leadership
  • May supervise the investigation and settlement of all claims within the team
  • Provide guidance to other Claims colleagues when needed
Qualifications :
  • 3+ years of handling financial lines claims
  • Strong knowledge of insurance industry and claims processes
  • Relevant tertiary or industry qualifications
  • LLB is preferred
  • Experienced in handling legal cases
  • Organizational and communication skills
  • Analytical and negotiation skills
  • Communication Skills in English and Chinese
How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Job ID  317040
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