Assistant Vice President, Funds - Global Private Banking Assistant Vice President, Funds - Global Private  …

HSBC
in Hong Kong
Permanent, Full time
Be the first to apply
Not Specified
HSBC
in Hong Kong
Permanent, Full time
Be the first to apply
Not Specified
HSBC

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Funds.

Principal Responsibilities

  • Manage and supervise a team of fund operation staff to provide operational support and services for fund end to end processing
  • Assist the development and implementation of initiatives to enhance service quality and operational efficiency
  • Manage the day to day operations to ensure the accuracy for maintaining high standard of customer service delivery
  • Recommend improvement of the operations workflow for process streamline and effectiveness
  • Monitor and ensure instructions are delivered within custodian deadline time and funding cut off time
  • Review and monitor performance of team members via the group email boxes to ensure appropriate handling of customer inquiries and processing of instructions
  • Prepare investigation reports including operational incident report for management review and approval
  • Monitor the service standard of custodians including participation of service review meetings
  • Monitor and ensure corporate action events and information are disseminated to marketing teams for onward delivery to clients promptly and within reasonable timeframes
  • Handle customer complaint and perform investigation to identify the root cause with prompt service recovery
  • Monitor workflow of team members to ensure resources are allocated appropriately
  • Provide guidance and training to team members to enhance their operations knowledge and competency

Requirements

  • Excellent knowledge of the fund market and banking products across all related asset classes
  • Solid experience in settlement, corporate action and funds operations
  • Familiar with the securities market and banking practice
  • Strong numerical skills
  • Good problem solving skills
  • Ability to meet tight deadlines
  • Good interpersonal relationships and communication skills with proficiency in English and Chinese

You’ll achieve more when you join HSBC. 
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.



Company Overview

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through three global businesses: Wealth and Personal Banking, Commercial Banking, Global Banking & Markets. Our network covers 64 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to achieve your ambitions. Come and work with us and you'll have opportunities to build connections with colleagues and customers worldwide and help build the bank for the future.

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