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China CITIC Bank International Limited

Assistant Vice President, Investment Operations (Operations)

China CITIC Bank International Limited Hong Kong
Posted 3 days ago In-Office Permanent Competitive
A
Posted by
Ada Tang
Recruiter
Manage the daily investment products operations, including, but not limited to investment products, Unit Trust, corporate actions, and IPO

Key Responsibilities
 

  • Ensure all settlement and corporate actions tasks are timely settled according to client’s instruction and the rules laid down in the Procedure Manual
  • Work closely with stakeholders to ensure high clients service levels
  • Resolve all problematic transactions on operations and proactively work closely with internal & external parties to pre-empt potential service level issues.
  • Ensure all failed trades / un-reconcile items are properly managed and resolved
  • Ensure adhoc projects and supporting duties assigned are satisfactory and promptly accomplished
  • Motivate, train and develop staff to achieve high quality services to clients and avoid errors
  • Monitor the productivity and capacity in the team to cope with volume surges
  • Fulfill and adhere to Audit, regulatory and legislative requirements
  • Handle customers’ complaints and incidents.  Investigate into the dispute cases, provide suggestion and resolution to resolve them
  • Develop Procedure manual or controls for avoid operational risk and finance loss
  • Provide administrative support to team head of INO (e.g. staff security control, service pledges report)
  • Ensure proper risk management control of daily operational tasks, resolve business problems and irregular items
  • Support the business in meeting its obligations on the prevention of Money Laundering under the Group’ s policy and standards, and under local Laws and Regulations
  • Communicate with Custodian / Depository / Execution Broker effectively and ensure support business efficiently

Requirements
 

  • Post-secondary education or above
  • Minimum 8 years of solid operational experience on investment product operations
  • Previous experience of people management is preferred
  • Thorough knowledge of banking policies, operational procedures and banking law
  • Familiar with equities & investment operations process
  • Proficient in MS Office
  • Good command of both written and spoken English and Chinese (including Putonghua)


 

For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp. Please apply with full resume stating current and expected salaries.

 Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.

 

Job ID  116070/ADA
ABOUT COMPANY
Hong Kong
Retail Banking
China CITIC Bank International Limited ("CNCBI"), a major offshore platform of commercial banking business of the CITIC Group, is 75%-owned by CITIC I...
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