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Associate Director, Compliance, Retail Banking

Standard Chartered Bank Hong Kong
Posted 2 days ago Permanent Competitive
Associate Director, Compliance, Retail Banking
Role Responsibilities
  • Help the Group meet its commitment of being "Here for Good" by building a sustainable compliance framework that places regulatory and compliance best practice standards, and a culture of appropriate conduct at the forefront of the Group's agenda
  • As an independent second line risk control function, execute the relevant aspects of the Compliance framework through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's business.
  • Proactively support and assist to challenge the Group's businesses and functions to exhibit appropriate conduct, comply with regulatory and compliance requirements and strive to achieve fair outcome for the Group's clients.
  • Assist to support the management of the regulatory relationships with each of the regulators, whose rules the Group is subject to.
  • Assist to maintain constructive and effective relationships with Business Heads/Business Chief Operating Officers ("COOs"), and assist relevant Compliance heads to interface with and support all key business stakeholders.

  • Insofar as they relate to regulatory compliance, be responsible for providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to Head, CFCC, CPBB, Hong Kong.

  • Maintain independence, deliver timely responses, and timely escalation of risks and issues where they feel risk management tolerance of the firm are exceeded.

  • Support and implement the vision, strategy, direction and leadership for CPBB CFCCA Advisory team, consistent with Global Head, CFCCA, CIB, CB and CPBB ("Global Head") vision and strategy for the Compliance function and in support of the Bank's strategic direction and growth aspirations.
  • Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for Good culture and the Group Code of Conduct.

  • Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
  • Provide regulatory advice, analysis (and challenge when appropriate) in relation to the full product life cycle including product design through to post sale reviews/ assessments, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), transitional investigations.
  • Assist to provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
  • Work closely with the business to provide timely regulatory compliance advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive compliance and conduct risk mitigation.
  • Regular and diarised catch ups with all key business stakeholders.

  • Establish and maintain effective processes (including training, advice and support) to ensure that policies, procedures and standards to address compliance risks (excluding financial crime and customer due diligence) are effectively implemented and adhered to across CPBB.
  • Provide support and assist to challenge to the Bank's senior management to ensure that they establish and monitor appropriate processes for compliance with compliance policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).
People and Talent
  • Assist to lead through example and build the appropriate culture and values. Assist to set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
  • Assist to ensure the provision of ongoing training and development of people.
  • Regularly and on a timely basis appraise performance.

Risk Management
  • Assist to act as Risk Owner under the Group's Risk Management Framework for CPBB processes where Compliance is the second line Risk Owner.
  • In collaboration with relevant senior managers, support a programme for compliance monitoring, surveillance and assurance for CPBB.
  • Assist to ensure effective management of compliance matters, and in collaboration with the rest of the Compliance team, effectively manage regulatory issues that have a significant impact on the Bank.
  • Collaborate with the other Products Compliance teams and the Compliance Management Group to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
  • In the event of serious regulatory breaches, or where risk tolerances have been breached, assist to ensure senior management in the Bank and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform. Assist and work closely with Shared Investigative Services (SIS) in relation to investigations concerning the CPBB business.
  • Assist to p rovide reports to relevant Group and Business risk and control committees and management group on key compliance risks and issues.
  • Assist to maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters are tracked, followed, regularly assessed and reported on.

  • Within the Group's overall Risk Management Framework, assist to establish and maintain appropriate risk based compliance frameworks for identifying, assessing, managing, monitoring, mitigating and reporting compliance (excluding financial crime and customer due diligence) risks across CPBB.
  • Develop and recommend (for approval by the relevant Risk Committee), appropriate compliance policies and procedures.
  • Assist to ensure appropriate product governance measures are in place so that product approval documents reflect all relevant regulatory requirements.

Regulatory & Business conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the CPBB CFCC Advisory team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Prevention; Creating the Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
  • Senior Business Management
  • Local CEO
  • Local COO
  • Operational Risk
  • Internal Audit

Other Responsibilities
  • Embed Here for Good and Group's brand and values in CPBB CFCC Advisory Team.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate
  • Academic or Professional Education / Qualifications: i.e. standards required for roles
  • Licenses and Certifications / accreditations; i.e. internal / externally required
  • Professional Memberships, i.e. required for roles for continuous development / improvement / awareness of current practices etc;
  • Bank training; i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific.
  • Languages; i.e. those required for roles.
Manage Conduct Core
Manage Risk Core
Manage People
Compliance Technical Competencies
Compliance Policies and Standards Core
Compliance Advisory Core
Compliance Review and FCC Assurance Entry
Surveillance (including Screening and Monitoring) Entry
Investigations Core
Compliance Risk Assessment Core
Regulatory Liaison Core
Manage Change Core
Manage Projects Core

Spot Opportunities Invdividual Contributor
Solve Problems Invdividual Contributor
Take the Lead Invdividual Contributor
Build Resilience Invdividual Contributor
Collaborate Invdividual Contributor
Communicate Invdividual Contributor
Deliver Sustainably Invdividual Contributor

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

  • Flexible working options based around home and office locations, with flexible working patterns

  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website
Job ID  2200029957
London, United Kingdom
85000 Employees Corporate Banking
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our ...
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