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Associate Director, Digital Wealth

Standard Chartered Bank
Hong Kong
Posted 2 days ago Permanent Competitive
Associate Director, Digital Wealth
The Role Responsibilities & Our Ideal Candidate
Strategy

To drive and connect related digital and wealth initiatives and need-based journey for creating seamless and client obsessed digital wealth onboarding and engagement journey.
Business
  • Support the rollout of different initiatives with integration of need-based journeys to continuously improve digital wealth onboarding journey and client experience on different touch points
  • Support product commercialization to drive wealth adoption via digital channels
  • Deploy sales funnel / micro segmentation strategy with personalized content to drive activation / reactivation
  • Engage client with digital content (CIO content & educational content, market commentary / market watch) via different channels (DTC, mobile, Public Website, Podcast, social medi
Processes
  • To connect and synergize among various hives and squads so the digital wealth onboarding journeys are designed and executed in organized and client-friendly manner.
  • Design process based on Group Process Standard (GPS), and local regulatory guidelines. Ensure journey design is seamless and client obsessed.
  • Support backlog management in planning and driving continuous improvements of digital wealth onboarding and engagement journey
  • Establish sales funnel analytics through online footprint and implement initiatives to drive activation
People & Talent
  • Proactive with excellent communication and stakeholder management skill.
  • Demonstrate good project management skills and can-do attitude
  • Collaborate with others to achieve shared objectives
Risk Management

  • Ensure relevant control measures are undertaken as required by Group and local regulatory guideline to minimize risk exposure.
Governance
  • Display awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
  • Ensure relevant control measures are undertaken to fully complied with regulatory & business conduct.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct .
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
  • Wealth Management Team (local and Group)
  • Digital Banking
  • Country Technology Management, IT and Technology
  • Retail Analytics
  • Compliance
  • Wealth Policies and Process
  • Marketing
  • Retail Banking Operations
  • Project Management Office


About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Job ID  2200015026
ABOUT COMPANY
London, United Kingdom
85000 Employees Corporate Banking
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our ...
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