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Associate Director, Relationship Manager, CCIB

Standard Chartered Bank Hong Kong
Posted 5 days ago Permanent Competitive
Associate Director, Relationship Manager, CCIB
The Role Responsibilities
Strategy
  • Accountability for delivering financial performance objectives (revenues, costs and RoRWA).
  • Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk.
Business
  • Assist Team Head to achieve budgeted revenue and other campaign targets.
  • Help drive sales process and enhance utilization by proactively identifying business opportunities and pursuing deals.
Processes
  • Provide high quality customer service on enquiry, transactions handling and offer operational solutions to enhance customer satisfaction.
  • Coordinate with internal and external stakeholders for document execution and limit activation.
  • Prepare comprehensive and clearly written BCA for credit approval in a timely fashion.
  • Promptly attend to excesses / bills referrals in accordance with the Bank's policy.
  • Follow up closely with customers on submission of financials for timely preparation of analysis.
  • Effective limits maintenance to avoid excesses due to system constraints.
  • Ensure facility drawdown after approval in a timely manner.
People and Talent
  • Coach / develop clerical to facilitate better utilization of resources.
Risk Management
  • Proactively monitor excesses and communicate with customers in line with account strategy; seek proper approval for excesses; monitor periodic repayments.
  • Monitor risk on a daily basis; ensure credit, reputation and compliance risks are held to the highest standards of risk management, ensure prompt reporting and take appropriate actions to deal with irregularities.
Governance
  • Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
  • Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
  • Responsible for delivering 'effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
Regulatory and Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal
  • Colleagues in CC and CDD teams, Product, Risk, Compliance and other support Functions and Businesses.
External
  • Existing Customers - To manage relationships, develop business, evaluate credits, negotiate facility terms and pricing, resolve operational problems and secure market information.
  • Prospective Customers - To market full range of Bank's products and services.
  • Professionals - Lawyers, Valuers, Insurance Broker.
Other Responsibilities
  • Embed Here for good and the Group's brand and values.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  • Work effectively across SCB, using values behaviour to drive overall business growth.
Our Ideal Candidate
  • 6 years of working experience in coverage team; familiar with local corporates client portfolio is preferred.
Role Specific Technical Competencies
  • Credit analysis
  • Language - English and Mandarin
  • Relationship Management skills

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Job ID  2200030808
ABOUT COMPANY
London, United Kingdom
85000 Employees Corporate Banking
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our ...
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