Associate, Specialist, Infrastructure Engineer-Network Associate, Specialist, Infrastructure  …

DBS Bank (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
DBS Bank (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
See job description for details
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • To manage and maintain the voice PABX and recording services in HK.
  • Provide VoIP service support
  • Provide VoIP and network incident and problem management
  • Co-ordinate with Avaya vendor to support Avaya PABX
  • Co-ordinate with HKT and Verint vendor to support Verint Voice Recording System
  • Co-ordinate with Dell vendor to support EMC SAN storage
  • Manage all the voice and fax lines in the bank which included branches and back offices.
  • Participate to deliver Microsoft Team DID solution
  • Following the bank policy to implement the change request
Requirements
  • Degree or equivalent
  • Extensive working experience in IT or Voice area (at least 2 years or above)
  • Good IT technology knowledge
  • Good analytical and problem-solving skills
  • Positive working attitude
  • Good team player
  • Able to communication with supervisor and peers
  • Written/verbal communications skills in English and Cantonese
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.
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