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China CITIC Bank International Limited

Branch Service Manager

China CITIC Bank International Limited Hong Kong
Posted 4 days ago Permanent Competitive

Job Highlights

  • 3 years supervisory level exp. in retail banking
  • Good interpersonal and communication skills
  • Support Branch Manager on branch operation
     

Job Description
 

Key Responsibilities

  • Ensure smooth branch operations and achieve satisfactory audit rating by meeting all requirements of control and service standards.
  • Maintain a high quality counter service team to achieve individual goals and branch common objectives.
  • Provide quality service to our customers and pro-actively give feedback, ideas and recommendations for improvement on service quality and work processes.
  • Support Branch Manager in meeting the assigned business target through participating in branch selling and promotional activities, and other ad-hoc projects.

Requirements

  • Secondary education or above, degree holder is preferable.
  • Possession of IIQAS and other required qualifications under SFC for cross-selling insurance and investment products is preferable.
  • Minimum 6 years experience in retail banking operations, with 3 years relevant experience at supervisory level.
  • Good knowledge on banking products and services.
  • Self-motivated with good sales and service orientation.
  • Good interpersonal and communication skills.
  • Detail-minded and able to work under pressure.
  • Good command of written and spoken English and Chinese (including Putonghua).

 

Additional Information

Career Level
Middle
 

Qualification
Matriculated
 

Years of Experience
6 years
 

Job Type
Full Time, Permanent
 

Company Website
http://www.cncbinternational.com

Job ID  111101/WL
ABOUT COMPANY
Hong Kong
Retail Banking
China CITIC Bank International Limited ("CNCBI"), a major offshore platform of commercial banking business of the CITIC Group, is 75%-owned by CITIC I...
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