Broker Relationship Manager, Asia

Primary Details
Time Type: Full time

Worker Type: Employee

Assist local CEOs and regional team to build relationships with MTPs senior management team. Responsible for the strategy definition, strategy execution, customer servicing and business performance of the local MTP/Broker Market, including Multinational. This role has P&L responsibility, which includes all associated tasks and activities for strategy, growth, business planning and performance management.

Primary Responsibilities:

MTP/Broker Senior Relationship Management:

• Assist local CEOs and regional team to build relationships with MTPs senior management team
• Work closely with QBE global distribution team on MTP enterprise approach
• Coordinate and support activities to extract maximum available value from our strategic partnership arrangements
• Assist in developing global MTP client segmentation strategy for Asia
• Develop and drive consistent broker service model for Asia with defined performance KPIs
• Represent Asia in global MTP working group, sharing MTP relationship, best practices and MTP business development

Customer@QBE Partnership/Customer Centricity

• Work closely with Data Analytics team on partnership/client sales and cross sell activity and be the data steward for Asia distribution
• Assist regional distribution director to drive the global customer initiatives including global customer segmentation strategy in Asia
• Assist to drive the implementation of sales and growth strategies and objectives with key intermediaries
• Facilitate on changes and innovations, such as new technologies and customer relationship management processes

Regional business development activities for step change related growth

• Help service and develop selective existing large global client bases, upsell and cross-sell QBE regional and global capabilities
• Work with Asia/local product heads, identify the topics and organise market forums
• Initiate, facilitate and capitalize on change and innovations, such as new technologies and customer relationship management processes
• Represent QBE's interests, as requested, work with internal and external groups, and through participation in industry forums and corporate activity
• Gather market intelligence to facilitate management decision making

Qualifications
• 10+ years experience combination of education and work experience (preferably from customer service/sales environment)
• More than 5 years' experience in business development and relationship management.
• Have experience in dealing with company senior management and CEOs
• Relevant tertiary qualification will be a plus
• Ability to delivery on agreed targets
• Sales ability and technique
• Customer service and relationship building skills
• Advanced knowledge of insurance sales/business development function is a plus
• Strong knowledge of statutory/ regulatory regime is a plus

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.