For Recruiters

Business Support Associate

Aston Carter Hong Kong
Hong Kong
Posted 4 days ago Permanent Competitive
Business Support Associate
We are currently looking to bring in Business Partners to help us with our growing business in Hong Kong. If you are looking to be a part of a global company and focus on delivering a world class customer service to our external consultants, clients and internal sales team - please apply here! We are a very diverse team with alot of opportunity to collaborate and excel your career!

Responsibilities:

• End to end onboarding of new external consultants in a timely and compliant manner, including: Contract generation, Manage background checks, Employment pass / visa applications & renewals, where necessary, Delivering onboarding briefings
• Manage contract extensions and variations
• Operational account management
• Ongoing engagement with contractors, clients and sales team throughout assignments with a view to delivering an exceptional customer experience
• Manage smooth offboarding of external consultants, ensuring timely payment of final salary and entitlements
• Partner with stakeholders to resolve contractor issues related to onboarding, payroll, timesheets, work passes, leave, insurance and offboarding
• Ensure contractor queries and requests are handled in a satisfactory manner and in accordance with team SLAs
• Proactive involvement in ad hoc business improvement projects and workgroups
• Work with Commercial Team to understand compliance requirements of all new clients, and ensure all contractual obligations are fulfilled during the contractor life-cycle
• Work with Commercial Team to understand compliance requirements of all new clients, and ensure all contractual obligations are fulfilled during the contractor life-cycle
• Proactive involvement in ad hoc business improvement projects and workgroups

Requirements :

Customer service experience preferred
Proficiency in Microsoft Office (Work and Excel)
Able to multitask and work under pressure
Good command of spoken and written English
Strong communication and interpersonal skills
Job ID  15618122
ABOUT COMPANY
Hong Kong
HR & Recruitment

Aston Carter is a distinguished global provider of recruitment services to companies requiring highly specialised business professionals. We have an unrivalled commitment to delivering first class service to our clients and candidates across business professional disciplines including accounting and finance, banking and financial services, audit risk and compliance, operations; and digital.

With more than 90 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers’ unique needs.

Aston Carter is an Allegis Group company.

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