CIB Operations - Client Account Services - Associate - Hong Kong CIB Operations - Client Account Services -  …

J.P.Morgan
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
J.P.Morgan
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
CIB Operations - Client Account Services - Associate - Hong Kong
JobDescription
Client Account Services (CAS) - Associate
Description

CAS team is responsible for:
  • Account opening & maintenance, in line with internal and external client SLAs
  • Management and co-ordination of complex client requests including fund restructures, launches and transitions
  • Project management for new client on-boarding's for account openings and markets
  • Product maintenance for new accounts relating to client facing technology entitlements
  • Management of business driven programs to support regulatory, product and business change
  • Strong oversight over regulatory requirements to ensure compliance.
CAS Associate:

Serve as a market entry subject matter expert and perform advanced/complex customer onboarding by consulting with business and customers about meeting deliverables through the application, recommendation, and selection of one or more courses of action. Guiding clients through market entry requirements with focus on complex/emerging markets by proactively managing market renewals, remediation, restructure/reorganization, name change and transition process.

Key Responsibilities include:
· Manage the end to end market account opening process for clients for segregated and segregated documentation markets
· Provide guidance to clients on market entry requirements and options
· Review and analyze market documents with clients and work with local sub-custodians for submission to finalize local market account opening in accordance with market SLA
· Adhere to established market specific account opening procedures and market entry standard operating procedures
· Actively track market account openings and other name change/merger against the market SLA's.
· Proactively understand market changes impacting market entry
· Assist clients through market restructures, fund mergers, name change and transition process by providing analysis working with local sub-custodians to provide clients with options
· Work in partnership with other key internal partners impacting market entry process to provide seamless client delivery and look for opportunities to improve process with focus on quality and timeliness.
· Support technology build AMS 2.0 and other automation opportunities

Skills required:

· MS Office skills
· Relationship Management/Client Service
· Chinese Oral and written communication - ability to effectively interface with Taiwan clients and internal business partners
· Organizational, analytical and problem resolution skills

Knowledge required is intermediate:

· LOB processes and procedures
· LOB knowledge
· Product knowledge
· Industry knowledge
· Global market knowledge

Organization CIB OPERATIONS Schedule Full-time Job Type Standard Shift Day Job
JobDescription
Client Account Services (CAS) - Associate
Description

CAS team is responsible for:
  • Account opening & maintenance, in line with internal and external client SLAs
  • Management and co-ordination of complex client requests including fund restructures, launches and transitions
  • Project management for new client on-boarding's for account openings and markets
  • Product maintenance for new accounts relating to client facing technology entitlements
  • Management of business driven programs to support regulatory, product and business change
  • Strong oversight over regulatory requirements to ensure compliance.
CAS Associate:

Serve as a market entry subject matter expert and perform advanced/complex customer onboarding by consulting with business and customers about meeting deliverables through the application, recommendation, and selection of one or more courses of action. Guiding clients through market entry requirements with focus on complex/emerging markets by proactively managing market renewals, remediation, restructure/reorganization, name change and transition process.

Key Responsibilities include:
· Manage the end to end market account opening process for clients for segregated and segregated documentation markets
· Provide guidance to clients on market entry requirements and options
· Review and analyze market documents with clients and work with local sub-custodians for submission to finalize local market account opening in accordance with market SLA
· Adhere to established market specific account opening procedures and market entry standard operating procedures
· Actively track market account openings and other name change/merger against the market SLA's.
· Proactively understand market changes impacting market entry
· Assist clients through market restructures, fund mergers, name change and transition process by providing analysis working with local sub-custodians to provide clients with options
· Work in partnership with other key internal partners impacting market entry process to provide seamless client delivery and look for opportunities to improve process with focus on quality and timeliness.
· Support technology build AMS 2.0 and other automation opportunities

Skills required:

· MS Office skills
· Relationship Management/Client Service
· Oral and written communication - ability to effectively interface with Taiwan clients and internal business partners
· Organizational, analytical and problem resolution skills

Knowledge required is intermediate:

· LOB processes and procedures
· LOB knowledge
· Product knowledge
· Industry knowledge
· Global market knowledge

Organization CIB OPERATIONS Schedule Full-time Job Type Standard Shift Day Job
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