Collection Officer Collection Officer …

Dah Sing Financial Group
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Dah Sing Financial Group
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Dah Sing Financial Group
Collection Officer
In this role, you will be responsible for performing dunning calls to delinquent and over limit accounts and update call status into system for record. You will also suspend / terminate problem accounts according to the guidelines and handle customer requests such as online address or phone amendment, statement or form request, waiver of charges and retrieval of sales slips, etc.

To meet the challenge, you should have the following qualifications and attributes:
  • Secondary education or attain the HKDSE
  • 2 years of work experience in collection or customer service field
  • Good communication and interpersonal skills
  • Good PC knowledge e.g. MS Excel, Word
  • Good command of spoken English and Chinese
  • Knowledge for relevant Codes, Ordinances and Guidelines introduced by The Hong Kong Monetary Authority ("HKMA"), Privacy Commissioners Office ("PCO") and Transunion ("TU")

Candidates with more experience will be considered for Senior Officer, Collection.

Please note that only shortlisted candidates will be notified.

Company Overview

About Dah Sing Group

The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.

Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

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