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Credit Card Fraud Investigation - Assistant Manager

Adecco Personnel Limited Hong Kong
Posted 1 day ago In-Office Permanent 35k - 45k
A
Posted by
Amos Chang
Professional Head Hunter
A renowned local Hong Kong Bank is looking for an Assistant Manager to perform fraud cases investigation by gathering and reviewing information, make suggestions for fraud investigation results.

 

 

Main Responsibilities:

  • Perform fraud cases investigation by gathering and reviewing information, make suggestions for fraud investigation results
  • Handle fraud prevention by anaylse & recommend new fraud trends, take necessary actions in a timely & professional manner to minimize fraud loss.
  • Assist in law enforcement institutions and Retail Credit Department in fraud dispute matters
  • Contact cardholders for fraud related issues and provide support such as arranging card replacement when the accounts are at risk
  • Assist in AML monitoring, chargeback cases & other duties such as User Acceptance Test (UAT) assigned
  • Support team / section head and undertake the assigned roles and tasks

 

Incumbent Requirements:

  • University graduate with minimum 3 years relevant experience or secondary education with 5 years relevant experience
  • Requires sound knowledge of Credit Card Fraud
  • Knowledge of Credit Card Dispute Rules & Regulations will be an advantage

Good command of spoken and written in English and Chinese

ABOUT COMPANY
Hong Kong
HR & Recruitment

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 32,000 employees in 60 countries, we transform the world of work one job at a time.

Our colleagues serve more than 100,000 organisations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy.  As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organisations, fuels economies, and builds better societies.

Our vision is to ensure that people across the globe are inspired, motivated, trained and developed to embrace the future of work. To be in environments where they are empowered to thrive, stimulated to succeed and given every chance to make their individual futures better and brighter than ever before.

We make the future work for everyone.

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