Customer Service Ambassador

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Perform teller duties in branch, including to handle counter transactions in cash, cheque and foreign exchange
• Provide efficient and customer-focused service to meet customers' needs and exceed expectations
• Identify cross-selling opportunities proactively and make referrals to sales staff to promote banking products and offer differentiated banking solutions

Requirements

• Degree holder is preferred
• Minimum 1 year of teller experience in banking operations or customer service area in Consumer Banking
• Good understanding of branch operations, banking products and services is an advantage
• Customer-focused and a good team player
• Good command of written and spoken English and Chinese
• Fluent in Mandarin and English are required
• HKIB Certified Banker preferred

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.