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Tangspac Consulting

Customer Service Officer (Corporate Bank)

Tangspac Hong Kong
Posted 3 days ago Permanent 23k to 35k
H
Posted by
HR Hong Kong .
Recruiter
We're looking for a Customer Service Officer to assist the RM to handle daily operation work through phone and Email.

Responsibilities

  • Daily client servicing including loan drawdown; repayment of loan and interest; deposit; fund transfer and remittance; coordinating Ideal (i.e. internet banking) admin matters etc
  • Maintenance of customer records and files.
  • Process new account opening, change of mandate request and facilitating on customer due diligence checks
  • Conduct searches and provide necessary information to help COO completing KYC for new accounts/borrowers
  • Consolidate MIS and internal reports for the team
  • To comply with all regulatory requirements imposed by regulatory authorities, and policies, standards, lending guidelines and procedures of the Bank.
  • Suitable candidate may take up more duties (similar to Assistant RM) including preparation of spreadsheet and financial analysis, credit memo write up, calculation of ROE, supporting RM in sales and marketing.

Requirements

  • Degree holder in Business, Economics, Finance or related disciplines
  • Minimum 2+ years of relevant experience
  • With high level of attention to details
  • Fluent in Cantonese, English and Mandarin
  • Good interpersonal skills
  • Proficient in Microsoft Office
ABOUT COMPANY
Singapore
HR & Recruitment
Tangspac Consulting provides resourcing solutions to early-stage startups, fintechs, enterprise technology companies, financial institutions, and gove...
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