Discover your dream Career
For Recruiters
Eames Consulting Group (Singapore) Pte Limited

Customer Service Officer / Senior Officer

Eames Consulting Hong Kong
Posted 4 days ago Permanent Competitive
Customer Service Officer / Senior Officer
Job Description

My client is a top-tier life insurer, and they are looking for various customer service officers to join their team! They are looking for candidates ranging from junior to senior and if you have customer service experience, you are welcomed. All positions are not sales related and no sales targets involved.



Job Duties:
  • Handle customer enquiries on insurance products in a professional manner
  • Retain and enhance customer relationship by resolving raised questions
  • Communicate with customers through inbound calls and digital channels (live chats, emails)
  • Perform ad hoc duties assigned by managers
Job requirements:
  • 1+ year of experience in customer service role, candidates from other industries are welcomed too
  • Customer oriented mindset with passion to provide excellent service
  • PC literate in MS Office
  • Proficiency in spoken Cantonese, English and Mandarin
  • Passed in IIQE paper 1, 3 and 5 is an additional plus (can sit for the exams after on-boarding)
  • Working pattern:
Working pattern:
  • Monday to Friday; 9am - 6pm
  • Incentive Scheme & OT allowance
  • Work from home arrangement is flexible
  • No night shifts
Job ID  anjXTZi2LpSD
ABOUT COMPANY
Singapore
HR & Recruitment
CREATING OPPORTUNITY. Eames Consulting is a contingent recruitment business with international reach, specialising at the mid-to-senior level of the...
More Jobs From Eames Consulting
Eames Consulting
Customer Service (Officer to Assistant Manager Grade)
Eames Consulting
Hong Kong
3 days ago Full time HK$20k - HK$40k
Eames Consulting
Customer Service Manager
Eames Consulting
Hong Kong
4 days ago Full time Competitive
Eames Consulting
Counter Service, Manager (Life Insurance)
Eames Consulting
Hong Kong
4 days ago Full time Competitive
Eames Consulting
HNW Underwriting Manager/ Senior Manager
Eames Consulting
Hong Kong
4 days ago Full time Competitive
Eames Consulting
Product Delivery / Product Implementation, Senior Manager
Eames Consulting
Hong Kong
3 hours ago Full time Competitive
Eames Consulting
IT Helpdesk Engineer
Eames Consulting
Hong Kong
4 days ago Full time Competitive
Eames Consulting
Insurance - Data Analyst
Eames Consulting
Hong Kong
1 day ago Full time Competitive
Eames Consulting
Underwriting (Officer to Manager grade)
Eames Consulting
Hong Kong
4 days ago Full time Competitive Salary
Eames Consulting
Investment Operations Manager
Eames Consulting
Hong Kong
4 days ago Full time Competitive
Eames Consulting
Presales Engineer
Eames Consulting
Singapore
3 hours ago Full time Up to $120K basic per annum + bonus

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
More Jobs Like This
Public Bank (Hong Kong) Limited
Senior / Customer Service Officer
Public Bank (Hong Kong) Limited
Hong Kong
Robert Half Hong Kong
(Senior) Customer Service Officer
Robert Half Hong Kong
Hong Kong