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Eames Consulting Group (Singapore) Pte Limited

Customer Service (Officer to Assistant Manager Grade)

Eames Consulting Hong Kong
Posted 3 days ago Flexible Permanent HK$20k - HK$40k
J
Posted by
Jojo Yeung
Recruiter
My client is a top tier life insurer, and they are looking for various customer service officers to join their team! They are looking for candidates ranging from junior to senior and if you have customer service experience, you are welcomed. All positions are not sales related and no sales targets involved. Professional trainings and on-job support are provided, fresh graduates, non-insurance, commercial, hospitality, aviation candidates can also apply for this position. Stable and fun working environment, attractive salary, annual leaves and benefits are also provided.

Job Duties:

  • Handle customer enquiries on insurance products in a professional manner
  • Retain and enhance customer relationship
  • Communicate with customers through inbound and digital channels
  • Perform ad hoc duties assigned by managers

Job requirement:

  • 1+ year of experience in customer service role, candidates from other industries are welcomed too
  • customer oriented mindset with passion to provide excellent service
  • PC literate in MS Office 
  • Proficiency in spoken Cantonese, English and Mandarin
  • Passed in IIQE paper 1, 3 and 5 is a plus

Working Pattern:

  • Monday to Friday; 9am - 6pm
  • Incentive Scheme
  • Work From Home Arrangement is flexible
  • No Night Shifts
ABOUT COMPANY
Singapore
HR & Recruitment
CREATING OPPORTUNITY. Eames Consulting is a contingent recruitment business with international reach, specialising at the mid-to-senior level of the...
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