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Data Centre TCC Operator - HK

Beyondsoft International Hong Kong
Posted 2 days ago Permanent Competitive
COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:
  1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
  2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
  3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

Responsibilities:
  • Monitor network performance and ensure system availability and reliability.
  • Provide Level 1.5 support, including initial fault identification, troubleshooting, and basic issue resolution.
  • Escalate complex issues to higher-level technical teams.
  • Perform system maintenance and backup operations.
  • Document all technical faults and interventions.
  • Collaborate with IT teams to enhance and improve network performance and reliability.
QUALIFICATIONS

Requirements:
  • Bachelor's degree in computer science, information technology, or related field.
  • Min. 2 years of experience in data center management and system administration.
  • Proficient in network monitoring tools and software.
  • Understanding of network concepts and protocols (e.g., TCP/IP, DHCP, SMTP, SNMP).
  • Experience with troubleshooting and resolving basic network issues.
  • Familiarity with application performance management.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to communicate effectively in Cantonese.
Job ID  zbgn3
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