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Aptitude Asia

Desktop Support - Top Tier Investment Bank

Aptitude Asia Hong Kong
Posted 4 days ago In-Office Permanent HK$Competitive

Our client is one of the Top Tier Investment Banks, looking for a dedicated Desktop Support to join their team in Hong Kong.


Responsibilities:
 

  • Migration from a Windows 7 based O/S to a Windows 10 platform
  • Provide daily technical support to end users including installation and troubleshooting on laptops, PCs, servers
  • Support Microsoft Word based products include guiding the users through Self-Service fault finding
  • Raise and track request or incidents in Service Now
  • Report progress per user daily to project scheduler

Requirements:
 

  • Bachelor’s Degree in computer science, Engineering, or any related field.
  • 3-5 years of working experience; min. 2 years of experience in IT desktop support position
  • Excellent communication skills in English
  • Strong stakeholder management skills, customer service skills, strong communication skills 
ABOUT COMPANY
Hong Kong
HR & Recruitment
Aptitude launched to fill a gap in the market for a boutique search firm specialised primarily in the investment banking, financial services, insuranc...
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