Director, Cash Sales

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Role Responsibilities
Manages a portfolio of NBFI clients from insurance, asset management, NPM and broker-dealer segments in regions with hard revenue targets for new business, retention and growth of existing business
Revenue and TB Drivers

• Complete ownership of client level liabilities & revenue for Cash
• Complete ownership of the assigned portfolio's Driver levels.
• Owns Transaction Banking Client Map and Account Plan commitments.
• Execute activities in line with TB sales pipeline and deal review policies.
• Manage deal execution, maintain oversight on implementation, and ensure revenue realization as per scorecard metric
• M anages pricing / re-pricing of existing business, such as transaction, service fees & interest rate

Client Team

• Pro-actively lead Cash opportunity development with the CCIB team.
• Provide effective regional cash sales coverage for the respective GTSs and works closely with FAMs to lead client initiatives and seamless delivery of in-country solutions
• Co-ordinate responses by internal functions to regional / global matters raised by client, e.g. due diligence visits, questionnaires etc

Understanding of client

• Deep understanding of client treasury management needs.
• Deep understanding of clients' business needs, footprint and decision-making process.
• Build full access to cash management decision makers through active client calling; including treasury, operations, business management teams.

Ideation/Pitches

• Take the lead in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.
• Provide input to Product Managers on evolving client and competitor landscape.
• Chart clients' treasury strategy and evolution roadmap to devise the client level cash strategy for integration into the overall client plan to deepen and grow the cash management relationship
• Act as a trusted advisor on cash and treasury management with clients to identify new cash business opportunities, structure and pitch appropriate solutions and deliver client mandates seamlessly
• Define digitization agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind
• Leads RFP responses, client pitches and ensure successful conversions for Cash business

Client servicing and sales support

• Define and implement client sales & services strategy with strong collaboration with various product, services support teams and senior sales:
• Ensure that any post sales service issues identified are managed appropriately by Service Management and/or other relevant departments. (e.g. CCIB).
• Work with assigned TTO and PSM for superior client servicing and experience
• Manage non-routine clients' queries and delivers the request of any system migration / enhancement deployment from Product
• Co-ordinate resources including Implementation Manager and Product to identify and implement solutions to improve client experiences
• Upward trend in client satisfaction

Our Ideal Candidate

• Business degree or related qualification
• More than 10 years of working experiences, preferably in Transaction Banking sales / RM.
• Candidate with less experience will be considered as Associate Director
• Strong sales drive and relationship management skills
• Be able to work as a team and collaborate well with internal & external stakeholders
• Strong project management skills and be able to work under pressure

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