Funds Admin Operations, Cash and Trade Client & Transaction Services Officer Funds Admin Operations, Cash and Trade Client &  …

in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 04 Aug 20
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 04 Aug 20
Funds Admin Operations, Cash and Trade Client & Transaction Services Officer
The Cash and Trade Client & Transaction Services Officer is an intermediate level role and is responsible on the full life-cycle of Core Transfer Agency process. Other managing a small time, the incumbent has full trade cycle responsibilities including other functions performed within the transfer agency unit, as well as the responsibilities of the fund administrator, fund valuation agent and fund custodian.

  • Execute Investor on boarding, KYC administration and data maintenance
  • Transaction processing & investor servicing which involves executing cash and trade settlement, corporate action processing, bank account reconciliation, Foreign exchange dealing and execution etc
  • Ensure requirements are clearly stated and that business and client needs are met throughout development
  • Managing periodic client service review calls and due diligence visits
  • Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
  • Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions
  • Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  • Solid experiences in full trade cycle, hands-on experiences on review of fund offering documents, prospectuses, operating memorandums and key fund documentation; Fund / Share class launches and implementation; Client servicing & vendor management
  • People Management skills
  • Strong control mindset is required for the role, has experiences in oversight and control management for domestic and outsourced functions
  • Ability to identify issues or inefficiencies within the team and to build a strong, controlled working environment, concentrating on error prevention and mitigation
  • Awareness of regulatory and industry changes and how it impacts the business & operations
  • Strong relationship management skills; the incumbent is expected to focus on building relationships with the Citi's transfer agency outsourced vendors and other Citi locations that perform tasks on behalf of the Hong Kong transfer agency unit, with the clients and other business partners both internally and externally.
  • Proficient understanding of emerging technologies
  • Effective verbal and written skills
  • Effective analytic and presentation skills

  • Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - HK------------------------------------------------------
Time Type :Full time------------------------------------------------------
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