Head of Fiduciary & Fund Services Product, GCNA Head of Fiduciary & Fund Services Product, GCNA …

Standard Chartered Bank
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Standard Chartered Bank
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Standard Chartered Bank
Head of Fiduciary & Fund Services Product, GCNA
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Insight and Conceptualisation
  • Monitors industry trends and market changes
  • Identifies key, emerging client trends and develops product solutions around those trends
  • Leads participation in industry forums and regulatory committees (within SS; in conjunction with Compliance)
  • Performs analysis of competitors' capabilities, strengths and weakness
  • Interacts with regulators and market infrastructure re new product development
  • Identifies business opportunities / threats and recommends courses of action accordingly
  • Identifies impact on clients of market changes
  • Leads training for front line staff on market trends and new product launches
  • Accountable for operational readiness of solutions (including end to end delivery)
  • Continuously enhances existing products
  • Accountable (with SS) for management of other SCB units including Channels, Credit, Risk, Compliance, Legal and Finance
  • Owns the Channel strategy within SS
  • Owns credit-related issues where they are structural to our products (not client-specific)
  • Responsible for cash-related issues where they impact the provision of securities services products
  • Accountable for documenting our propositions in client-facing materials (i.e. generic sales presentations)
  • Publishes regular product pipeline for product enhancements
  • Evaluates and approves changes to product scope / definitions where driven by client requests (upon advice from legal, compliance, etc.)
  • Maintains appropriate product approval and documentation within SCB governance framework
Subject Matter Expert
  • Explains our product strategy and new market developments to clients (supporting Client Management and Sales)
  • Leads client solutioning discussions (i.e. new client requests or change management) as guarantor of product suitability
  • Represents our integral product suite (including operational delivery and network management) in client discussions
Servicing and Profitability
  • Ensures commercial viability of products - manages product profitability
  • Oversees continuous evolution of service standards
  • Oversees ongoing achievement of service standards
  • Manages service consistency across diverse markets
  • Oversees market information provision
  • Produces forecasts for business and product lines
HK Trustee entity
  • Take on the role of the general manager of the Trustee entity i.e. SC HK Trustee Ltd involving:
  • Responsible for HK Trustee entity
  • Member of the Board of Directors of the Trustee entity
  • Head the Manco of the Trustee entity
  • Maintain oversight and the day to day running of the HK Trustee business and commercialisation of HK Trustee services
Key Stakeholders
  • Country and Regional TB Heads
  • Country and Regional Heads of Securities Services
  • Country and Regional Heads of Support Functions
  • Represent SCB and Transaction Banking with all stakeholders including Clients and industry bodies

Our Ideal Candidate

  • Broad banking and securities services experience
  • More than 10 years' experience in driving Fiduciary/Fund Services businesses
  • In-depth knowledge and understanding of the securities services industry
  • Knowledge of relevant TB products such as Cash, Custody
  • Broad expertise across different industry sectors
  • Understanding of how to work effectively within a matrix / network organisation
  • Ability to proactively identify market trend and provide solutions to generate new opportunity to bank business
  • Strong communication & negotiation skills with internal and external entities
  • Commercial acumen
  • A trusted advisor - positions as the "go to" person for internal teams for solutioning and market knowledge
  • Strong credibility with key stakeholders, i.e. Legal, Risk, Compliance and Operation

Apply now to join the Bank for those with big career ambitions.