Learning & Development Manager (Retail Banking) Learning & Development Manager (Retail Banking) …

Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Learning & Development Manager (Retail Banking)
Responsibilities:
  • In accordance to the Group strategy, writing of training plan/ annual report/ working plan or any other report that is required
  • Oversee and manage training programmes in the Personal Banking business
  • Design and deliver wealth management, sales and services training programmes
  • Understand training needs from the business by engaging with key stakeholders and providing professional learning solutions
  • Manage learning projects, perform instructional design work to enhance learners' experience
  • Perform train-the-trainer coaching to ensure training quality and effectiveness
  • Source and manage external vendors to ensure good use of learning resources
Requirements:
  • Minimum 7 years of experience in managing and delivery sales and service, wealth management training, preferably in retail banking or financial industry.
  • Good planning and facilitation skills, with the ability to manage the full training cycle
  • Knowledge of Instructional Design, project management and stakeholder management skills
  • Able to work independently and under pressure
  • Good command of both written and spoken English and Chinese
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