The Business Recovery Services Manager is chartered with analyzing recovery requirements associated with business units located externally from the data center. He / She is responsible for providing an alternate facility, core computing systems equipment and support necessary to effect business continuance in the event of a disaster or some other emergency situation which would preclude normal operations at any of the company’s primary business sites within Asia Pacific.
Invesco is one of the world’s leading global investment managers, entrusted with managing $1.2 trillion* in assets on behalf of clients worldwide. We are the 6th largest US retail asset manager and the 13th largest investment manager globally, and our more than 8,000 employees worldwide are dedicated to delivering an investment experience that helps people get more out of life. We are purely focused on managing a comprehensive range of active, passive and alternative investment capabilities, which we draw on to provide customized solutions aligned to client needs, our most important benchmark. (*As of May 31,2019)
Job Purpose (Job Summary):
This leadership role is responsible for ensuring the continuity of important business services in Asia Pacific during disruptive events, recovering effectively afterwards, and learning from such events to become more resilient. Asia Pacific is a dynamic and fast growing part of our business with significant opportunity in China, a key area of focus. Our approach to business continuity is evolving in line with a wider program to enhance our operational resilience – business continuity is a lead contributor.
Key Responsibilities / Duties:
- Lead and manage the business continuity team in Asia Pacific within a global function; contribute to global leadership decisions and initiatives
- Advise and support our various China entities and joint ventures such as Invesco Great Wall
- Respond to client, regulatory, and audit enquiries/requests and represent Invesco externally, including in industry forums and networks
- Assess and manage business, organizational, regulatory, and technological change, particularly new acquisitions and joint ventures, to maintain required standards of business continuity
- Engage strategically with senior leadership in the region taking a top down view of business continuity to understand important business services, underlying processes, and critical dependencies
- Provide relevant reporting and metrics to Boards, committees, and leadership as required
- Provide an integrated and coordinated approach to business continuity management working closely with the Head of Security and Resilience, AP and Technology (particularly Infrastructure Stability and Disaster Recovery), Global Security (particularly Cyber Incident Response), and Corporate Properties/Facilities
- Oversee the management of business continuity incidents, including associated communications
- Prepare, plan, rehearse, and test business continuity response scenarios
- Ensure that business continuity policies, strategies, and plans are understood and followed; build a more resilient culture through appropriate awareness and training
- Assess supply chain risks and build playbooks, standardized response templates, and joint exercise plans as appropriate
- Drive ongoing improvement within business continuity, including the delivery of key projects and initiatives
- Maintain business continuity facilities according to agreed requirements and priorities
Work Experience / Knowledge:
- 5+ years of experience in business continuity management and 10+ years overall experience
- Understanding of business continuity management frameworks, methodologies, industry (BSI, ISO, NIST) and regulatory standards, and best practice
- Understanding of the financial services industry an advantage (asset management preferred)
- Experience of large / global corporate environments involving multiple businesses
- Experience of reporting and presenting to senior management and audiences
- Delivery of major projects/initiatives, management of change, and/or contribution to strategic planning an advantage
Skills / Other Personal Attributes Required:
- Lead and manage in a matrix structure, including across different locations and regions with sensitivity to cultural diversity
- Demonstrate confidence and adaptability. Exercise sound judgment.
- Take ownership and initiative. Ensure accuracy and quality. Drive execution.
- Foster collaboration and teamwork. Promote a performance culture. Develop talent.
- Lead and deliver major projects and initiatives
- Engage collaboratively across functions and disciplines, build relationships effectively, and understand business needs and priorities
- Communicate and present effectively (written and verbal, including to large or formal audiences)
- Translate complex/technical topics into business language and articulate points in terms widely understood
- Coordinate our response to major incidents or crises, including working effectively under pressure
- Strong verbal and written English, Cantonese, and Mandarin; other Asian languages are an advantage
Formal Education: (minimum requirement to perform job duties)
License/Registration/Certification: (minimum requirement to perform job duties)
- Qualifications or certifications in business continuity management (CBCP/CBCI) or related disciplines such as enterprise/operational risk (CRISC/IRM) preferred
- Normal office environment with little exposure to noise, dust and temperatures.
- The ability to lift, carry or otherwise move objects of up to 10 pounds is also necessary.
- Normally works a regular schedule of hours, however hours may vary depending upon the project or assignment.
- Hours may include evenings and/or weekends and may include 24 hour a day on call support by pager and/or cell phone.
- Willingness to travel both domestically and internationally. Frequency and duration to be determined by manager.
Invesco is an Equal Opportunity Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within twelve weeks may consider their application unsuccessful. All related information will be kept in our file for up to 2 years for future recruitment purposes. When there are vacancies in our subsidiary or associate companies during that period, we may transfer the application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, job applicants have a right to request access to, and to request correction of, Personal Data in relation to the application. If job applicants wish to exercise these rights, they should contact the Human Resources department.