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Manager, Deposits, Transactional Banking and FX (Deposits) - Hang Seng Bank (HK)

Hang Seng Bank Limited Hong Kong
Posted 6 days ago Hybrid Permanent Competitive
Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Personal Banking Products (PBP) - Deposits, Transactional Banking and FX (DTX)
We are currently seeking a high caliber professional to join our department as Manager, Deposits, Transactional Banking and FX (Deposits)
Principal responsibilities:
  • Ensure control measures are in place to minimize risk exposure of the Bank as well as meeting all the internal standard, compliance, policies and regulations
  • Review and streamline the end-to-end process flows and procedures for setup / update deposits products including savings, current, time deposits accounts and safe deposits boxes to improve efficiency and customer experience
  • Track relevant MI and propose remediation actions for control issues
  • Monitor deposits portfolio, project deposits balance and net interest income impact based on latest market information
  • Implement and execute deposits initiatives and fees items to deliver the strategic plan for product sales, profitability and market share growth
  • Actively interact with various stakeholders, including Sales and Distribution, contact centre and digital channels to establish rapport and ensure efficient execution of business activities
  • Lead regular assessment for Deposits Protection Scheme, Code of Banking Practice, remediation actions for Management Self-identified Issues (MSII), manage controls and oversight for safe deposits boxes, handle all relevant compliance and assurance review
  • Support development insightful analytics and customer / product MIs to understand customer behavior, revenue dynamics and trend, and in turn drive continuous improvement of product development and profitability management
Requirements
  • University Degree in Business or other relevant disciplines/qualifications
  • Minimum 5 years' experience in Retail Banking
  • Problem solving capabilities and detail oriented
  • Strong stakeholder and project management skills
  • Ability to manage complex projects with multiple deadlines and prioritisation
If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job ID  0000HX36
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