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NOC Engineer

FP Global Hong Kong
Posted 4 days ago In-Office Job Permanent HK$19k - HK$22k
Join our client's dynamic team as a Network Operations Center Engineer, where your talent and motivation will drive innovation. Take on the responsibility of swiftly identifying and resolving system and network faults, contributing to the success of our client's Global Network Operations Center mission.

 

 

What you would be doing:

 

  • Perform 7 x 24 round the clock front line duties and to attend customer service reports, perform fault isolation and diagnostic function. (shifting schedules)
  • Investigate network bearers and customer circuit alarms
  • Support first-line maintenance and fault diagnostic on network equipment fault and coordinate with engineering team to arrange faulty equipment replacement
  • Run Bit Error Rate and RFC2544 test for network fault finding and verify the connectivity performance
  • Service Assurance/Restoration for cable system network
  • Identify and resolve customized network problem in coordinate with internal and external parties for smooth execution of jobs in order to ensure an integrated and uninterrupted service is maintained
  • Record down all remedy actions taken in the course of fault management, timelines of progress and reason of outage in the ticket system
  • Carry out Network Operation Center routine jobs as per predefined procedures and work instructions from the NOC Manager
  • To carry out circuit acceptance test for network trunk and bearer and update associated inventory databases on installation, changes and recovery

 

Qualifications:

 

  • High Diploma/ Degree holder or above in Electronic/Information Technology Engineering with related experience OR
  • Higher Certificate in Electronic/Electrical Engineering or City & Guild Full Technological Certificate with relevant experience in Datacom OR
  • 5 subjects pass in HKCEE including English or 5 subjects pass in HKDSE including English with relevant working experience.
  • The level of seniority will depend on the years of experience. Fresh grads are welcome to apply
  • Good knowledge in the operations of various Datacom equipment as well as Telecom services.
  • Customer oriented, good initiative, self-motivated and able to work under pressure.
  • Good English communication skills
  • Fluent Putonghua is an advantage.
ABOUT COMPANY
Singapore
15 Employees Asset Management

Funds Partnership is a global boutique executive search firm specialising in the investment management industry. Due to our clients’ location and language-specific needs, Funds Partnership focuses on 6 core markets: Singapore, Hong Kong, China, Japan, India and Australia – all which have thriving fund ecosystems.

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