Officer, Cheque Processing Services - Digital Business Services

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Officer, Cheque Processing Services.

Principal Responsibilities

• Ensure the cheque operations to be completed under a tight processing time window and all internal or external cut-off time(s) are met on a daily basis
• Ensure all internal procedure(s) are up-to-date and our operations are strictly in compliance with group policies, guidelines and regulatory requirements
• Handle and resolve issues arise from any unexpected events to minimize financial loss and/or customer impact
• Incident escalation to management in a timely manner
• Prepare and provide accurate MI for billing and management reporting .etc
• Conduct periodic review on existing controls to ensure operational risk is contained and introduce new one if needed
• Conduct periodic contingency drill exercises arranged by internal or external parties and update the Business Continuity Plan(s) if needed
• Assist in process streamlining initiatives, project implementation and conduct necessary User Acceptance Test (UAT)
• Handle and complete ad-hoc assigned task(s) on time
• Liaison with internal stakeholders
• Reporting potential Financial Crime Activities

Requirements

• Experience in operations within banking or financial institutions
• Strong analytical and independent problem solving
• Ability to work under pressure and attention to details
• Excellent communication in a team environment
• Proficient in both spoken and written English and Chinese
• Project Management skill, Vendor Management skill and Transformation skill are preferred

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.