Operational Risk Manager

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Societe Generale
  • 22 Sep 18 2018-09-22

Operational Risk Manager


Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 148,000 employees based in 76 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.

Our expertise in the Asia Pacific region ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Securities Services, Trade Finance and Cash Management Services. Leveraging on our formidable global footprint, we serve corporates, financial institutions and the public sector. With our regional headquarters in Hong Kong, we operate in 11 countries across Asia Pacific, employing over 6,600 employees. You can find us in Beijing, Seoul, Tokyo, Singapore, Mumbai, Sydney and other locations in the region.

At Societe Generale we have developed - and continue to develop - advanced programmes to support your career development. A diverse and comprehensive Learning & Development programme, a Junior programme for graduates and a Remuneration policy that stimulates your growth are just a few examples that illustrate how we help you to fulfill yourself personally and professionally, and how we develop your ability to adapt to ever-changing environments and transform challenges into opportunities.


This position in Regulatory, Oversight and Cyber Security "ROCS" will be responsible to provide comprehensive and intergated risk managment information, as well as coordinating and implementing effective permanent control framework in Asia Pacific.


The role is for a professional dedicated to actively employing and strengthening the components of SG's internal control framework. In this role, through steering and monitoring the first line of defense operational risk across the bank, you will contribute and enforce the risk appetite of the bank. In doing so, you will be partnering with business units, second and third lines of defense to ensure each divisions have a clear understanding of their roles and responsibilities in relation to the permanent control framework and ensuring the internal control framework is effectively implemented and monitored in Societe Generale Asia Pacific.


  • Work closely with Group Internal Control Coordination Division and the respective risk experts to implement and deliver key permanent control transformation program
  • Ensure the consistent and effective implementation of group permanent control framework in run mode
  • Maintain a fit for purpose permanent control framework / cartography and build a strong risk management culture across the business units
  • Monitoring the operational risk indicators to ensure adequacy of permanent control environment and effectively linking the three lines of defenses to deliver end to end coverage
  • Analysis and communicate of a variety of risk positions candidly with senior management across the organization
  • Facilitate internal control co-ordination committee, including meeting coordination, preparation of risk reports, indicators, meeting minutes and liaison with risk experts to follow up on all remediation actions on residual risks
  • Produce operational risk dashboards and heat map / metrics for management reporting to various risk management committees
  • Provide guidance regarding permanent control framework and helping the business units to understand and advance their operational control framework
  • Provide project management support on upcoming risk management enhancement initiatives (e.g. methodology, policies, tools)
  • Conducting trainings and raise awareness on permanent control framework


Academic Background & Certifications, Experience

  • University degree in Business ; Relevant professional qualification is desirable

Operational Skills

This role requires an energetic self-starter who can liaise with different levels of management both regionally and globally.

  • 10+ year's experience with good understanding of operational risk management and / or audit; ideally within financial services industry
  • Equipped knowledge of risk management models, common practice and overall risk management system
  • A team player with excellent communication and interpersonal skills
  • Ability to work in a matrix organization to build relationship across business functions
  • Proven influencing skills and ability to communicate with different levels of management and diverse stakeholder group
  • Excellent project management and meticulous attention to details

Behavioural Skills

  • Risk awareneness
  • Being inspired
  • Conflict solver
  • Interpersonal skills
  • Being courageous
  • Simplification mindset

Other Behavioural Skills

  • Ability to work in a challenging environment
  • Critical thinking skills
  • Attention to details
  • Multi-tasking
  • Interacting with various people
  • Presentation skills