Personal Banking Officer / Assistant Personal Banking Manager (Centralized Credit Sales Team) Personal Banking Officer / Assistant Personal  …

Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 14 Sep 19
Competitive
Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 14 Sep 19
Competitive
Personal Banking Officer / Assistant Personal Banking Manager (Centralized Credit Sales Team)
Responsibilities
  • Grow the Bank's on-site sales projects with dedication to deliver exceptional quality services for potential customers
  • Achieve individual / business sales targets
  • Lead, support and motivate the team including development of mortgage lending business; assist in control of daily operations and relevant procedure, transactions and customer services
  • Comply with the relevant policies, procedures and guidelines of the bank to ensure full compliance with the Bank's policies, related banking ordinances, and other regulatory requirements
  • Work closely with supervisor(s) to enhance teamwork
  • Develop sales of banking products and handle customers' complaints, monitor the service quality and strive for continuous improvement
Requirements:
  • University degree or equivalent
  • 1 to 2 years' solid experience in banking and customer service, with experiences in banking sales and mortgage lending business will be a definite advantage
  • Qualifications in AHKIB / ACIB / AHKSA / ACCA / IIQE / HKSI related areas are preferable
  • Good knowledge and experiences in mortgage lending business a definite advantage
  • Familiar with banking products, operations and relevant policies and procedures
  • Sound communication and interpersonal, customer relationship management skills with positive attitude
  • Proficient in both spoken and written English and Cantonese, Putonghua a definite plus

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