Product Governance Manager - HSBC Life Product Governance Manager - HSBC Life …

in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Product Governance Manager - HSBC Life
Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high caliber professional to join our team as Product Governance Manager.

Principal responsibilities

  • Product Governance aims to drive governance processes and product risk control in a forward looking manner to ensure sustainability of our In Force Product Portfolio
  • One of the key responsibilities for this role is to manage and hold the secretary role for the Hong Kong ORSO insurance-based Product Committee, which is the key committee in managing the ORSO insurance-based product, and within Hong Kong and Macau. This role must ensure that all the missions that needs to be fulfilled by the Product Committee are performed diligently and efficiently in accordance with the Terms of Reference. This involves working closely with our Service Providers to ensure that all our regulatory and contractual obligations are fully met.
  • Manage and own the continuous development of our Insurance Document Centre solution and act as the custodian of the product documents to ensure we successfully comply with all Legal FIM and/or regulatory obligations
  • Support the delivery of various Product Governance related projects as assigned by the Team Head not limited to just ORSO insurance-based product portfolio
  • Conduct regular business review and analysis on our product portfolio in order to ensure sustainability of our in force portfolio
  • Manage any assigned portfolio incidents/complaints and support the delivery of any remediation plan and build controls, as necessary, to avoid recurrence
  • Manage the closure of assigned audit management actions, internal control testing and reporting in order to manage the associated risks to our in force book
  • Support the delivery of various reports or updates to various business committees, including Insurance Hong Kong Executive Committee, Wealth Management Oversight Committee and Group Insurance
  • Work closely with all key stakeholders from Group and Local Office to maintain the highest standard of governance process to improve efficiency and proactively challenge status quo to meet evolving business needs

  • Minimum of a bachelor's degree in business or related field.
  • Solid years of experience in financial services with Life Insurance Product experience, preferably with some related experience in Pensions or Investment field
  • Proven analytical, planning and project management experience within Insurance Business
  • Experience with In Force Product Management and familiarity with associated product collaterals
  • Proven experience of managing support to diversified team with multiple objectives
  • Strong leadership skills coupled with a high and demanding benchmark
  • Highly effective communication and interpersonal skills, with excellent relationship building and stakeholder management skills
  • High levels of energy and enthusiasm, with the ability to influence, engage and lead in a positive and inspiring manner
  • Ability to think strategically in line with HSBC Group's vision
  • Ability to build long-term relationships and manage all levels of stakeholders
  • Ability to navigate complexities. Knowledge of HSBC Group desired
  • Excellent written and verbal skills in both English and Chinese.
  • Proficiency in working with Excel and PowerPoint
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Company Overview

HSBC is one of the world’s largest banking and financial services organisations. We serve more than 39 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Our network covers 66 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realise your ambitions. Come and work with us and you'll have opportunities to make connections all over the world and help build the bank for the future.