For Recruiters

Production Application Support Specialist, Officer

State Street Corporation
Hong Kong
Posted about 15 hours ago Permanent Competitive
Production Application Support Specialist, Officer
Trading room application support specialist providing application support for SSGM trading and operations business lines. Provide active monitoring of trading, settlement and reporting applications. Work directly with business and application development teams in resolving application issues.

The successful candidate will be responsible for leading the following:
  • Provide direct technical trading floor application support to our SSGM business partners
  • Troubleshoot/analyze and triage application and trading issues
  • Monitor application environment for issues
  • Assist in the maintenance and deployments of trading applications
  • Work in a 24x7 follow the sun model
  • Ability to work and co-ordinate with multiple remote teams
  • As a Subject Matter Experts on coordinating and supporting major vendor application such as WSS, Global One and Fidessa.

Job Requirements
  • Bachelor's Degree in computer science/Information Systems
  • At least 4 years of technical analyst role in a financial institution.
  • Knowledge of Foreign Exchange/Equities/Securities Finance business process flows
  • Ability to work independently and excellent problem-solving skills is a must
  • Excellent communication skills both verbal and written
  • Excellent organizational skills with the ability to prioritize tasks, work with schedules / resources while remaining focused on team goals
  • Experience supporting large scale, 24/7, real time mission critical systems
  • Passion to experiment and learn new Technologies e.g. exposure to Python and willing to be learn and be Expert in Python Technology for Creating Application Health Dashboards, Machine Learning Projects
  • Deep level expertise in instrumentation, customization and usage of modern monitoring toolset such as Dynatrace and Geneos.
  • Strong Knowledge of Unix /Bash scripting
  • Good knowledge of Oracle, Sybase and MS SQL
  • Working knowledge of Middleware (MQ Series, etc.), and J2EE applications
  • Outstanding coding, debugging and analytical skills: Core problem solving skills, ability to analyze available data and potential solutions, eliminate possible solutions and select an optimal solution
Job ID  R-682793
ABOUT COMPANY
United Kingdom, London
39000 Employees Investment Banking / M & A

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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